| Model | Error Code | Problem Description | Corrective Action Options |
|---|---|---|---|
| T610 | 01.0:YZ | HCI queue does not end after 2 seconds. | Turn off/on. If error continues repalce Formatter, Repalce the Main PCA |
| T610 | 01.1:YZ | NVM backup: not found, read, write or read back error. | Turn off/on. If the System Error continue replace the main PCA, Replace Formatter |
| T610 | 01.2:YZ | Print Mech PCA fault or NVM backup failure. | Turn off/on. If the System Error continue replace the PrintMech PCA |
| T610 | 01.3:YZ | Problem with the PrintMech PCA. | Turn off/on. Turn off/on. Check cables for PrintMech PCA and Main PCA, repalce Main PCA, Repalce Formatter |
| T610 | 02.1:YZ | Encoder seems to be wrong. | Turn off/on. Check Trailing cable, replace if needed, if continues repalce Carriage PCA, Repalce the Main PCA |
| T610 | 02.2:YZ | Problem with the Carriage PCA. | Turn off/on. Check trailing cable, replace if needed, if continues repalce Carriage PCA, Repalce the Main PCA, if Error conitnues repalce Formatter Board |
| T610 | 03:YZ | Problem with Power Supply Unit. | Turn off/on. Perform the Electronics Module Test Diagnostic, Replace Power Supply |
| T610 | 05.1:YZ | CPU Fan is stopped or burnt. | Turn off/on. Replace Power supply, replace Main PCA |
| T610 | 05:2:YZ | Main memory size failure. | Turn off/on.Check Memory Module, replace the Formatter, replace the Main PCA |
| T610 | 06.1:YZ | Main NVM failure - not detected, read/write failed | Turn off/on. If error continues repalce Formatter |
| T610 | 06.2:YZ | NVM main: not detected, read, write or read back error | Turn off/on. Replace Formatter |
| T610 | 07.1:YZ | Fan PSU driver burnt. | Turn off/on. Replace the main PCA, Replace the Formatter |
| T610 | 08:YZ | Problem with the Front Panel. | Turn off/on. Check Front Panel interface cable connected to PCA. Ck memory module in formatter, check connections, check for Firmware update,Repalce Main PCA, Formatter, Front Panel |
| T610 | 11:YZ | Trailing Cable does not seem to be detected. | Turn off/ on. Check trailing cable, replace if needed. Check connection to PCA, If error continues repalce Formatter, Main PCA, Carriage PCA |
| T610 | 12.n:YZ | Carriage & PC Main doesn't detect pens | Turn off/on. Check trailing cable, check PCA connection, check printheads, check flex ciscuit contacts and printhead contacts, Replace Carriage PCA, replace Main PCA |
| T610 | 13.1:YZ | The ISS cable may be not properly connected or malfunctioning. | Turn off/on. Removce ALL cartridges and reinstall, check cables between ink supply station and main PCA, replace ink supply station, replace main pca |
| T610 | 17:YZ | Harness of PCA Main to Printmech not connecting | Turn off.on. Check interconnection cables, replace harness, replace main pca, replace printmech PCA |
| T610 | 21.1:YZ | service Station servo shutdown | Turn off/on. Perform service station diagnostic test, repalce servcie station, replace PrintMech PCA |
| T610 | 21.2:YZ | Fail moving Service Station | Turn off/on. Check service station path for obstacles, perform service station diagnositic , replace service station, repalce PrintMech PCA |
| T610 | 21.3:YZ | Problem with Service Station | Turn off/on. Check service station path for obstacles, perform service station diagnositic , replace service station, repalce PrintMech PCA |
| T610 | 21.4:YZ | Primer Error, Primer motor, Servo Shutdown, Servo Fault | Turn off/on. Check service station path for obstacles, perform service station diagnositic , replace service station, repalce PrintMech PCA |
| T610 | 22.0:YZ | ISS BPS0 error | Turn off/on. Check cables from Ink Supply Station to main PCA, perform ISS diagnostic, Replace Ink Supply Station, replace Main PCA, Replace Formatter |
| T610 | 22.1:YZ | ISS BPS1 error | Turn off/on. Check cables from Ink Supply Station to main PCA, perform ISS diagnostic, Replace Ink Supply Station, replace Main PCA, Replace Formatter |
| T610 | 24:YZ | Ink Setup failure | Turn off/on. Try purging the Ink Supply Tives, Install new Cartridges in printer and purge ink supply tubes again |
| T610 | 26.1:YZ | Order of Ink Supplies incorrect | Remove ink supply cartridges and check they are correct, check for latest firmware |
| T610 | 26.2:YZ | A Wrong ink cartridge detected | Remove ink supply cartridges and check they are correct, check for latest firmware, repalce the ink supply cartridges |
| T610 | 27:YZ | An Error has occurred in Printhead detection | Turn off/on. Remove and reinstall printheads, repalce carriage cover, replace the carriage PCA, Replace the Formatter |
| T610 | 41:YZ | Electrical fault or current limit in Media-Axis Motor.. | Turn off/on. Check fo visable obstacles restricting movement of Media advance roller, run Media Drive Diagnostics, Check Cables, replace Media Advance Drive or Main PCA |
| T610 | 42:YZ | Electrical fault or current limit in Scan-Axis Motor.. | Turn off/on. Check for visable obstacles, perform Scan Axis Diagnostic Test, Check cable, repalce PrintMech PCA, Replace Scan-Axix Motor, Replace PrintMech PCA |
| T610 | 44:YZ | An error with the Rewinder System has been detected. | Turn off/on. Check the Rewinder cable, check the Right spindle holder, perform rewinder diagnostic test, replace the right spindle, repalce PrintMech PCA |
| T610 | 47:YZ | Star wheels motor error. | Turn off/on. Check Starwheel Assembly cable, check for visable obstacles, perform Scan Axis starwheel diagnostic test, replace Starwheel motor, replace Main PCA |
| T610 | 48:YZ | PPS System failure | Turn off/on. Check pen to paper space solenoid cable for damage, perform scan axis PSS diagnostics, replace PPS, replace PrintMech PCA |
| T610 | 51:YZ | Window sensor failure | Check Window position sensor cable, replace window position sensor |
| T610 | 52:YZ | The printer has detected a faulty pare in Drop Detector (DDP) | Turn off/on. Check drop detector cable, check service station cable, repalce drop detector, reset calibration of drop detector, repalce PrintMech PCA, replace Formatter |
| T610 | 52.1:YZ | Failure to switch ON Drop Detector (DDP) | Turn off/on. Check drop detector cable, check service station cable, repalce drop detector, reset calibration of drop detector, repalce PrintMech PCA, replace Formatter |
| T610 | 52.2:YZ | Failure to switch OFF Drop Detector (DDP) | Turn off/on. Check drop detector cable, check service station cable, repalce drop detector, reset calibration of drop detector, repalce PrintMech PCA, replace Formatter |
| T610 | 53:YZ | An error with the Main Media Sensor has been detected. | Check out of paper sensor, perform the sensors test, replace out of paper sensor |
| T610 | 54:YZ | An error with the Pinch Lever sensor has been detected. | Check that the media Lever position sensor cable is not damaged and connected to the PCA. Repalce the Media Lever Position Sensor |
| T610 | 55:YZ | Line Sensor error , failure to access Line Sensor EEPROM | Turn off/on. Perform carriage test, check line sensor connections to PCA, replace line sensor, repalce carriage PCA |
| T610 | 56:YZ | Drive roller analog encoder sensor fail or calibration failed | Turn off/on. Perform Media Path Test, repalce the encoder disk and encoder sensor, replace Main PCA |
| T610 | 58:YZ | Line sensor not functioning correctly | Turn off/on. Perform Line Sensor Calibration, check printer has latest Firmware, perform carriage test, repalce line sensor |
| T610 | 61:YZ | The file format is incorrect Printer cannot process the job | Check the file to see if correct format, check firmware, re-install post script fonts, send file without password protections |
| T610 | 63:YZ | Input/Output problem through the Network Card | Turn off/on. Check network cable, check firmware, is error continues replace Formatter, replace the Main PCA |
| T610 | 64:YZ | Input/Output problem through the USB Port. | Turn off/on.Check USP cable, check firmware,update, replace formatter, repalce Main PCA |
| T610 | 65:YZ | Memory Driver Internal I/O error, I/O Socket ,Internal I/O error | Turn off/on. Check unknown port cable, check firmware update, repalce Formatter, replace Main PCA |
| T610 | 66:YZ | Cannot print file on current paper type. | Resend the file, on current paper type, change paper type to type loaded when file sent |
| T610 | 67:YZ | Input/Output problem through a Firewire Port. | Check the firewire cable is correctly connected, check the printer has latest Firmware, If error continues replace the Main PCA |
| T610 | 71:YZ | Out of memory failure. | remove unnecessary files from the Hard Disk Drive of the Formatter using the Web Server |
| T610 | 71:10:00 | Default Serial Number found in the main and backup NVM | Perform Error 71:19 reocery service Utility (Caused by replacing the fromatter and PrintMech PCA at the same time) |
| T610 | 72:YZ | Servo Error. | Turn off/on. Check printer has latest firmware, Perform Scan Axis Test, if error continues Perform Media Drive Diagnostic test |
| T610 | 74:YZ | Failed getting Part Numve/Serial Number | Turn off/on, check that the Printer has the latest Firmware, Use the Service munu to update the S/N or Part Number |
| T610 | 75.2:YZ | Preventive Maintenance Kit #2 counter active, Spitoon foams | Turn off/on. Change the service station |
| T610 | 79:YZ | Generic Firmware error. | Turn off/on. Check that the Printer has the latest Firmware version |
| T610 | 81:YZ | Paper servo shutdown. | Check paper path for obstacles, perform media drive diagnostic, check connections to Main PCA, repalce the Media Advance driver |
| T610 | 85:YZ | Problem finding the Drive Roller zero | Perform the Media Drive diagnostic test to troubleshoot the problem |
| T610 | 86:YZ | Possible Paper Jam | Turn off/on. Check for visible obstacles, Clear paper path |
| T610 | 87:YZ | Problem finding the Scan-axis encoder reading. | Turn off/on. Movement jam, possible paper jam, mechanical initiator scan azis mearue error, check Scan-Axis Motor, Check encoder sensor is connected |
| T610 | 94:YZ | Color Calibration Error | Perform Line Sensor Calibration, replace Line sensor, repalce Carriage PCA, replace Formatter |
| T610 | 94.1:YZ | Profiling algorithm failed. | calibrate line sensor, repalce line sensor, replace carriage PCA, replace Formatter |
| T610 | 95:YZ | Calibration of the Paper advance doesn?t activate. | One of printheads changed, perform paper advance routine to calibrate paper advance |
| T610 | 97:YZ | The Calibration of the Paper advance doesn?t activate. | Perform the Service menu > Paper Advance routine to calibrate the paperadvance |
DesignJet Printer Sales and Repair in MD, DC, & VA for over 30 years. Call (301) 340-0000