Manesh Electronics Inc.

HP DesignJet Printer Sales and Repair in MD, DC, & VA for over 30 years. Call (301) 340-0000

Designjet Error Codes

Model Z5200

Designjet Error Codes
ModelError CodeProblem DescriptionCorrective Action Options
Z5200 01.0:YZ HCI queue does not end after 2 seconds. Reboot. replace the Formatter, replace the Main PCA
Z5200 01.1:YZ NVM backup: not found, read, write or read back error. Reboot, replace the PrintMech PCA,replace the Formatter
Z5200 01.2:YZ PrintMech PCA fault or NVM backup failure. Reboot. replace the PrintMech PCA
Z5200 02.1:YZ Encoder seems to be wrong. Check the Carriage Assembly stopper, replace the Carriage Assembly, Replace the encoder Strip
Z5200 02.2:YZ Problem with the Carriage PCA. Reboot,check the Trailing Cable and connections, replace Carriage Asembly, Replace the Formatter
Z5200 03:YZ Problem with Power Supply Unit. Reboot, Perform the Electronics Module Test Diagnostic, Replace Power Supply
Z5200 05.1:YZ CPU Fan is stopped or burnt Reboot, Replace the Power Supply, replace the Main PCA
Z5200 06:YZ Main NVM failure - not detected, read/write failed Reboot, Replace Formatter
Z5200 08:YZ Problem with the Front Panel. Reboot, Check front panel cable, check memory module and connections, check and update Firmware, Replace main PCA, replace Formatter
Z5200 11:YZ Trailing Cable does not seem to be detected. Reboot, Check Trailing cable connections replace if damaged, Replace formatter, replace Main PCA
Z5200 12.n:YZ Carriage & PCA Main doesn?t detect pens. Reboot. Check Trailing Cable connections, replace if damaged, check printheads, check thr Flex xircuit contacts, repalce Carriage PCA, replace Main PCA
Z5200 21:YZ Fail moving Service Station. Turn off, check Primer Tubes, turn on. Make sure Service Station path is clear. Run Diagnostic. Repalce Service Station, replace the PrinMech PCA
Z5200 22.0:YZ ISS Left BPS0 error.(Supplies 0, 1, 2) (Module 0 left). Reboot. Check cables to Left Ink Supply station and Main PCA. Run diagnostics. Replace Left Ink Supply Station, replace Main PCA
Z5200 22.1:YZ ISS Left BPS1 error.(Supplies 3, 4, 5)(Module1 middle right). Reboot. Check cables to Left Ink Supply station and Main PCA. Run diagnostics. Replace Right Ink Supply Station, replace Main PCA
Z5200 22.2:YZ ISS Right BPS0 error.(Supplies 0, 1, 2)(Module 2 far right). Reboot. Check cables to Right Ink Supply Staion and PrintMech PCA, Run Diagnostics, Replace Right Ink Supply Station, repalce the Main PCA
Z5200 24:YZ Ink Setup failure ( Ink Delivery System Tubes purge failed). Reboot. Check cables to Right Ink Supply Staion and PrintMech PCA, Run Diagnostics, Try purging again after restarting. install new cartridges and try purging again
Z5200 26.n:YZ Order of Ink Supplies incorrect. Remove ink supply cartridges and check they are the correct and in the proper order. Check printers firmware.
Z5200 27:YZ An error has occurred in Printhead detection. Reboot. Remove printheads and reinsert, repalce the printheads, replace the carriage cover, replace the Carriage PCA, replace the formatter
Z5200 29.n:YZ An error has occurred in Printhead detection. Reboot. Remove printheads and reinsert, repalce the printheads, replace the carriage cover, replace the Carriage PCA, replace the formatter
Z5200 31:YZ An error has been detected with the cutter. Reboot. Check the Cutter Assembly for blockage, repalce the cutter assembly.
Z5200 38:YZ An error has been detected with the Media Output Tray. Reboot. Check the Media Output Assembly for blockage, repalce the Media output assembly
Z5200 41:YZ Electrical fault or current limit in Media-Axis Motor. Reboot. Check for Visable Obstacles , clear obstructions, perform paper drive diagnostic test, check cables, replace the Media Advance Drive, replace the Main PCA
Z5200 41.1:YZ Electrical fault or current limit in Media-Axis Motor. Reboot. Check for Visable Obstacles , clear obstructions, perform paper drive diagnostic test, check cables, replace the Media Advance Drive, replace the Main PCA
Z5200 42:YZ Electrical fault or current limit in Scan-Axis Motor. Reboot. Check for Visable Obstacles , clear obstructions, perform Scan Axis diagnostic test, check cables, replace Scan Axis Motor, replace the PrintMech PCA
Z5200 44:YZ Electrical fault or current limit in Scan-Axis Motor. Reboot. Check the Aerosol Fan cable, replace the Aerosol Fan Assembly, Replace the PrintMech PCA
Z5200 47:YZ Star wheels motor error. Reboot. Check the Starsheel Assembly cable to Main PCA, check for Obstacles, perform the Scan-Axis Starwheel diagnostic tes, replac the Starwheel Motor, replace the Main PCA
Z5200 48:YZ PPS system failure. Reboot. Check the Pen to Paper Space(PPS) slenoid calbe, perform Scan Axis PRS test, replace the Pen to Paper Space solenoid, replace the PrintMech PCA
Z5200 51:YZ Window Sensor failure. Check sensor and cable for damage. Perform the Sensors Test, repalc ethe Window Position Sensor
Z5200 52:YZ The printer has detected a problem with the Drop Detector. Reboot, check the Drop detector cable, check service station cable, repalce the Drop Detector, reset the calibration Flag, repalce the PrintMech PCA, repalce formatter.
Z5200 55:YZ Problem with the Line Sensor (Tetris) Reboot. Perform Carriage test, Check Line Sensor connetions, replace the Line sensor, replace the Carriage PCA
Z5200 58:YZ The Color Sensor (Spectrophotometer-ESP)not working Reboot. The Color Sensor (ESP) shutter has not opened. Perform Color Sensor diagnostic, replace color sensor
Z5200 61:YZ The file format is incorrect for the Printer Reboot. Check user guide to see if format supported. Resend the file, check firmware and update. Check file to see if password protected and resend without password.
Z5200 62:YZ PC Interface Reboot. Update to latest firmware.
Z5200 63:YZ Input/Output problem through the Network Card. Reboot. Check Network cable, check firmware, replace Formatter Board, Replace Main PCA
Z5200 64:YZ Input/Output problem through the USB Port. Reboot. Check USB Cable, Check firmware, Replace formatter board, repalce the Main PCA
Z5200 65:YZ Memory Driver Internal I/O error, I/O Socket internal error Reboot. Check the unknown port cable, check firmware, replace Formatter Board, replace Main PCA
Z5200 66:YZ Cannot print on paper type Resend the file to be printed on the current paper type, change paper type to what was loaded when file sent.
Z5200 67:YZ Input/Output problem through a Firewire Port. Check that the firewire cable, check Firmware and update, repalce the Main PCA
Z5200 68:YZ Loss of engine counters tracking. RebootThe printer will continue to function correctly, but the life counters will not continue counting until you restart the printer.
Z5200 71:YZ Out of memory failure remove any unnecessary files from the Hard Disk Drive of the Formatter using the WebServer.
Z5200 71:19:00 Default Serial Number found in the main and backup Perform the ?Error 71:19 Recovery? Service Utility. NEVER replace both the Formatter, Hard Disk and the PrintMech PCA at the same time
Z5200 72:YZ Generic Firmware error. Reboot. Update firmware.
Z5200 73:YZ Servo Error. Reboot. Check firmware, perform Scan Azis Test, perform Midia Drive diagnostic
Z5200 74:YZ Error uploading firmware update file. Reboot. Check connections between computer and printer. Try update again.
Z5200 74.1:YZ Error uploading media profile update file. Reboot. Check connections between computer and printer. Try update again.
Z5200 75.1:YZ Preventive Maintenance Kit #1 counter active Reboot. Cheange the belt Assembly, the scan-Azis Motor, check ISS, Carriage Assembley. Change PM Kit #1
Z5200 75.2:YZ Preventive Maintenance Kit #2 counter active. Reboot. Change theLeft Spittoon foams, Belt Assembly, Scan-Axis Motor, Ink Supply Tubes, and Carriage Assembly. change Preventive Maintenance Kit #2. Reset counters.
Z5200 76:YZ Hard disk drive is full. Remove any unnecessary files from the hard disk using the web server.
Z5200 77:YZ Web access application. The web server is not functioning Reboot. Check the printer has latest Firmware, update.
Z5200 78:YZ Borderless printing not possible, settings ignored Reboot, send print again
Z5200 78.1:YZ Media settings area missing in media settings file. Reboot, check firmware, update. Update OMES
Z5200 79:YZ Generic Firmware error. Reboot, check firmware, update. Update OMES
Z5200 79.1:YZ Recoverable firmware error that does not stop the print Reboot, check firmware, update.
Z5200 81:YZ Problem with paper advance. check for obstacles restricting the movement of the Drive Roller. Perform Media diagnostic, check connections to Main PCA, replace the Media Advance Drive
Z5200 81.1:YZ Problem finding the Drive Roller zero. check for obstacles restricting the movement of the Drive Roller. Perform Media diagnostic, check connections to Main PCA, replace the Media Advance Drive
Z5200 84:YZ Back tension servo shutdown (roll feeding). Reboot.
Z5200 85:YZ Problem finding the Drive Roller zero. Perform the Media Drive diagnostic
Z5200 86:YZ Possible Paper Jam. Turn off, check for Jam and remove paper, Turn on
Z5200 87:YZ Problem finding the Scan-axis encoder reading. Reboot. Remove Movement Jam, paper Jam, Check Scan-Axix Motor, check Encoder Sensor, Remove Encoder Strip and clean, perform scan axix diagnostic test
Z5200 93:YZ Unable to pressurize the Ink Delivery System. Turn off,on. Perform the ink delivery system diagnostic test
Z5200 94:YZ Color calibration Error. Profiling failed due to different erro, perform color sensor calibration, replace Carriage PCA, replace formatter.
Z5200 94.1:YZ Profiling algorithm failed Perform color Sensor calibration using glossy paper, replace carriage PCA, Replace formatter
Z5200 98:YZ Automatic backup print mode enabled. Reboot