Manesh Electronics Inc.

HP DesignJet Printer Sales and Repair in MD, DC, & VA for over 30 years. Call (301) 340-0000

Designjet Error Codes

Model Z6

Designjet Error Codes
ModelError CodeProblem DescriptionCorrective Action Options
Z6 0001-0001-0003 E-box ? Formatter PCA FW/HW mismatch Check firmware update, Run the 0001-01 E-Box - Check main EE diagnostic and check if Formatter Status, replace Formatter PCA
Z6 0001-0001-0004 E-box ? Formatter PCA comms error Check firmware update, Run the 0001-01 E-Box - Check main EE diagnostic and check if Formatter Status, replace Formatter PCA
Z6 0001-0001-0040 E-box ? Formatter PCA empty/not purged/low battery Replace the RTC battery
Z6 0001-0001-0067 E-box ? Formatter PCA USING_DEBUGGING_CODE Turn off/on. Check firmware update, Run the 0001-01 E-Box - Check main EE diagnostic and check if Formatter Status, replace Formatter PCA
Z6 0001-0001-0069 E-box ? Formatter PCA EXECUTION_ERROR update firmware, 0001-03 E-Box - Check disk diagnostic, Change the Hard Disk, replace Formatter PCA
Z6 0001-0001-0078 E-box ? Formatter PCA BIOS update needed Trun off/on. Update Firmware, Repalce the RTC battery, run E-Box check main EE diagnostic, check Bios version, replace the Formatter PCA
Z6 0001-0001-0089 E-box ? Formatter PCA Backlight issue Turn off/on. Check front panel for damace, check connections to Formatter PCA, caheck cable pins to formatter, replace Front Panel, replace the Formatter PCA
Z6 0001-0002-0003 E-box ? Mechatronics PCA FW/HW mismatch Reboot, check firmware, rund E-Box Check main EE Diagnostic, replace the Mechatronics PCA
Z6 0001-0002-0004 E-box ? Mechatronics PCA comms error Reboot, check pins from the Mechatronics data cable, check firmware version, update, replace Mechatronics PCA
Z6 0001-0002-0010 E-box ? Mechatronics PCA voltage out of range Reboot, replace poswer supply, run Check EE diagnostice and input form voltage from Mechantronics PCA, Repalce Mechatronics PCA
Z6 0001-0002-0052 Mechatronics PCA power cable error Reboot, Check the engine power cable for damage, check PSU connection, repalce the Power Cable, replace Mechatronics PCA
Z6 0001-0002-0053 E-box ? Mechatronics PCA data cable error Reboot, check data cable to Formatter PCA, replace data Cable if needed
Z6 0001-0002-0095 E-box ? Mechatronics PCA 32V check Reboot, ren E-Box EE diagnostic, check voltage, Replace Power Supply, Replace mechatronics PCA
Z6 0001-0003-0001 JDI Board malfunction, error status or state Reboot, Check JDI PCA connection to formatter, run Hard reset JDI diagnostic test, replace JDI PCA, Repalce Formatter PCA
Z6 0001-0003-0002 JDI Board presence check failure, initialization error Reboot, Check JDI PCA connection to formatter, run 001-02 E-Box check test, replace JDI PCA, Repalce Formatter PCA
Z6 0001-0003-0043 E-box ? JDI Board memory fail Reboot, check firmware, Check JDI PCA connection to formatter, run Hard reset JDI diagnostic test, replace JDI PCA, Repalce Formatter PCA
Z6 0001-0003-0052 E-box ? JDI Board power cable error Reboot, check JDI PCA power cable,repalce cable, check JDI PCA, replace if needed, Run 001-02 E-Box Check diagnostic, replace Formatter PCA
Z6 0001-0003-0067 E-box ? JDI PCA USING_DEBUGGING_CODE Reboot, update Firmware, run 0001-07 E-Box hard reset diagnostics test, replace JDI PCA, Replace Formatter Board
Z6 0001-0003-0068 E-box ? JDI PCA INVALID_BOOTLOADER_VERSION Reboot, update Firmware, run 0001-07 E-Box hard reset diagnostics test, replace JDI PCA, Replace Formatter Board
Z6 0001-0003-0069 E-box ? JDI PCA EXECUTION_ERROR Reboot, update Firmware, run 0001-07 E-Box hard reset JDI diagnostics test, replace JDI PCA, Replace Formatter Board
Z6 0001-0003-008 E-box ? JDI Board no MAC address Reboot, Check JDI PCA for damage, check connection to Formatter, Run 001-07 ebox hard reset JDI tes, replace JDI PCA, Replace Formatter PCA
Z6 0001-0004-0074 E-box ? HDD NVM issue Reboot, Check HDD cable, replace HDD
Z6 0001-0006-0002 RFID PCA presence check failure, initialization error Reboot, Check RFDI cable to PCA, Repalce RFID cable, replace RFID, Repalce Formatter PCA
Z6 0001-0006-0048 RFID PCA data expected not received Reboot, Check RFDI cable to PCA, Repalce RFID cable, replace RFID, Repalce Formatter PCA
Z6 0001-0007-0002 CryptoAsic PCA presence check failure, initialization error Reboot, Check CrytoAsic PCA and connection to Formatter PCA, replace CrypoAsic PCA, Replace Formatter
Z6 0001-0009-0X09 E-box ? Harness connector/cable presence Reboot, Check harness to Mechatronics PCA, replace HarnessX, Replace Mechatronics PCA
Z6 0003-0000-0080 Power supply ? Power supply fan rotation fault Reboot, Check PSU for damage, fan blocked, Repalce PSU, Replace Formatter
Z6 0021-0001-0001 Drop detector sensor malfunction, error status or state Reboot, Check Drop detector, run diagnostics, repalce drop detector, repalce mechatronics PCA
Z6 0021-0002-0017 SVS motor movement blocked Reboot, Check service station path, remove visible obstacles, repalce Service station parts (SVS motor, transmission, shuttle) , replace Mechatronics PCA
Z6 0021-0002-0059 SVS motor servo shutdown Reboot, Check service station path, remove visible obstacles, check connections, repalce Service station parts (SVS motor, transmission, shuttle) , replace Mechatronics PCA
Z6 0021-0002-0060 Service SVS ? SVS motor direction test fail Reboot, Check service station path, remove visible obstacles, check connections, repalce Service station parts (SVS motor, transmission, shuttle) , replace Mechatronics PCA
Z6 0021-0002-0061 Service SVS ? SVS motor electrical fault reboot, Check that the SVS motor, encoder and connectors , Run 0021-02 diagnosics, repalce SVS motor, repalce Mechatronics PCA
Z6 0021-0002-0062 Service SVS ? SVS motor electrical warm Reboot, Check SVS path, clear. Rund Serice Staiton SVS check, repalce Service station parts (SVS motor, transmission, shuttle) , replace Mechatronics PCA
Z6 0021-0002-0063 Service SVS ? SVS motor driver fault Reboot, Check SVS path, clear. Rund Serice Staiton SVS check, repalce Service station parts (SVS motor, transmission, shuttle) , replace Mechatronics PCA
Z6 0021-0003-0059 Service SVS ? Primer motor servo shutdown Reboot, Check Cprimer motor power cable, check for obstacles, check motor, encoder connections. Run diagnostics, repalce service station parts, repalce mechatronics PCA
Z6 0021-0003-0061 Service SVS ? Primer motor electrical fault Reboot, Check Primer motor power cable, check primer motor & enconder connections, run diagnostics, repalce service station parts, repalce mechatronics PCA
Z6 0021-0003-0062 Service SVS ? Primer motor electrical warm Reboot, check for obstacles, check cables, run 0021-03 Service station SVS- Check Primer motor diagnostic, repalce sercie station parts, repalce Mechatronics PCA
Z6 0021-0003-0063 Service SVS ? Primer motor driver fault Reboot, check for obstacles, check cables, run 0021-03 Service station SVS- Check Primer motor diagnostic, repalce sercie station parts, repalce Mechatronics PCA
Z6 0021-0004-0001 Primer zero sensor malfunction, error status or state Reboot, Check the Primer zero Sensor for damage, repalce primer zero sensor, replace Primer motor, repalce Mechatronics PCA
Z6 0021-0004-0047 Primer zero sensor zero calibration, zero not found, homing error Reboot, check Primer zero sensor, Run SVS diagnostic, Replace Primer zero sensor, replace Motor, replace motor
Z6 0021-0005-0001 Aerosol fan malfunction, error status or state- only w Y-Cutter Reboot, check fan for obsturction and error, replace aerosol fan, replace mechatronics PCA
Z6 0022-0Y01-0009 IDS ? ISS PCA connector/cable presence Reboot, Check ISS Y cable, check 5V Diagnostic LED, repalce ISS Y Cable, Repalce ISS Y PCA , replace Mechatronics PCA
Z6 0022-0Y01-0067 IDS ? ISS PCA USING_DEBUGGING_CODE Reboot, check firmware, run diagnostics, repalce ISS PCA , replace Hard Disk, reset HDD
Z6 0022-0Y01-0068 IDS ? ISS PCA INVALID_BOOTLOADER_VERSION Reboot, check firmware, run diagnostics, replace the ISS PCA if needed, change the Hard Disk
Z6 0022-0Y01-0069 IDS ? ISS PCA EXECUTION_ERROR Reboot, check firmware, run diagnostics, replace the ISS PCA, chard the Hard Disk, reset HDD
Z6 0022-0Y01-0095 IDS ? ISS PCA 32V check Reboot, Check that the ISS Y cable, Replace the ISS Y cable, Replace the ISS Y PCA, replace the Mechatronics PCA
Z6 0022-0Y02-0X41 IDS ? Slot leakage or broken bag Reboot, Replace broked or clogged element and clean the printer of ink in PCAs, cables, sensors, air tubes, etc
Z6 0022-0Y03-0X09 IDS ? Home sensor connector/cable presence Reboot, Check that the ISS Y home sensors, Check the home sensor cables replace if needed, replace the ISS Y home sensors, replace the ISS Y PCA
Z6 0022-0Y04-0X05 IDS ? ISS motor timeout Reboot, Clear ISS motor path, check motor,sensors, encoder and connectors, run ISS diagnostics, check Mechatronics, repalce ISS Y PCA, replace the Mechatronics PCA
Z6 0022-0Y04-0X09 IDS ? ISS motor connector/cable presence Reboot, Check the ISS 1 motor is undamaged, check motor 1 cable, replace the ISS motor cable, replace ISS motor, replace the ISS Y PCA, replace the Mechatronics PCA
Z6 0022-0Y04-0X63 IDS ? ISS motor driver fault Make sure ISS motor path is clear, check the motor and trip sensors, encoder connectors, Run diagnostics, Replace the ISS parts, replace ISS Y PCA, replace mechatronics PCA
Z6 0022-0Y05-0X09 IDS ? Trip ISS sensor connector/cable presence Reboot, check ISS Y trip sensor, cable and connectors. Replace ISS Y trip sensor cable, replace trip sensor cable X from ISS Y, replace ISS Y PCA
Z6 0022-0Y06-0010 IDS ? Acumen voltage out of range Reboot, Check Acumen Cable, Repalce the Supply or acumen cables
Z6 0045-0002-0001 BIOS ? Formatter Malfunction, error status or state Reboot, check firmware, repalce hard disk, check main electonics diagnostics, repalce formatter PCA
Z6 0045-0008-0102 BIOS ? HDD Presence check failure, initialization error Reboot, check the HDD is connected, repalce the Hard Disk with one used in another printer, check main electronics diagnostics, repalce formatter PCA
Z6 0045-0008-0140 HDD Empty/Not Purged/Low battery Reboot, check firmware, repalce hard disk with one used in another printer, Replace Formatter PCA
Z6 0045-0008-0181 BIOS ? HDD Boot loader issue (BIOS) Reboot, check firmware, repalce the Hard Disk from one used in another printer, check BIOS version updated and HDD ok, replace Formatter PCA
Z6 0045-0008-0197 BIOS ? HDD PWD locked issue (BIOS) Reboot, replace HDD with one that has been in another printer, reset HDD, Check main electronics, replace the formatter PCA
Z6 0060-0001-0X59 Media Input ? Rewinder servo shutdown X=1 is Rewinder top, x=2, rewinder bottom, check for paper jam, Reboot, run Media Input check mechatronics diagnostics, replace gears, replace rewinder motor, replace Mechatronics PCA
Z6 0060-0001-0X60 Media Input ? Rewinder direction test fail X=1 is Rewinder top, x=2, rewinder bottom, check for paper jam, check rewinder motor, encoder and connector, run media input chek, repalce rewinder motor, replace mechatronics PCA
Z6 0060-0001-0X62 Media Input ? Rewinder electrical warm Reboot, check paper path, check motor,encoder and connectors, run 0060-02 diagnostics, repalce mechanical gears, replace rewinder motor, replace mechatronics PCA
Z6 0060-0001-0X63 Media Input ? Rewinder driver fault Reboot, check motor, encoder and connectors, replace mechanical gears, replace rewinder motor, replace Mechatronics PCA
Z6 0065-0002-0008 Media Path ? Paper motor jam (generic) Reboot, Check paper path, remove visable obstacles, check motor, analog encoder and connectors, replace analog encoder, check Grid motor diagnostice to check motor status
Z6 0065-0002-0059 Media Path ? Paper motor servo shutdown Check for paper jam, reboot, check motor, analog encoder and connectors, replace gears, replace paper motor, replace mechatronics PCA
Z6 0065-0002-0060 Media Path ? Paper motor direction test fail Check for paper jam, reboot, check motor, analog encoder and connectors, replace gears, replace paper motor, replace mechatronics PCA
Z6 0065-0002-0061 Media Path ? Paper motor electrical fault Reboot, check paper motor, ren Media Path Check Grid Roller Motor diagnostics, Repalce paper motor, repalce mechatronics PCA
Z6 0065-0002-0062 Media Path ? Paper motor electrical warm Reboot, clean media path,Check Grid Roller Motor diagnostic, check motor replace gears, replace paper motor, replace mechatronics PCA
Z6 0065-0002-0063 Media Path ? Paper motor driver fault Reboot, check media path, check motor, replace gears, replace paper motor, replace Mechatronics PCA
Z6 0065-0003-0047 Analog encoder PCA zero calibration, zero not found, homing er Reboot, check Analog encoder for damage and dirt, clean. Run diagnostics, repalce Analog encoder, replace Paper Motor, replace mechatronics PCA
Z6 0065-0004-0059 Media Path ? D-Pinch wheels motor servo shutdown Check for paper jam, reboot,check d-pinch wheel path, replace gears, replace D-pinch wheel motor, replace mechatronics PCA
Z6 0065-0004-0060 Media Path ? D-Pinch wheels motor direction test fail check for jam, reboot. Check D-Pinch wheel path, clear. Check motor-encoder connections, clean. Replace gears, replace D-pinch wheel motor, repalce mechatronics PCA
Z6 0065-0004-0061 Media Path ? D-Pinch wheels motor electrical fault Check for paper jam, reboot. Reun 0065-03 Media Path diagnostic. Repalce D-pinch wheel motor, repalce Mechatronics PCA
Z6 0065-0004-0063 Media Path ? D-Pinch wheels motor driver fault Clear D-pinch wheel path. Reboot, check motor, encoder, clean. Run diagnostics, replace mechanical gear, repalce D-pinch wheel motor, replace Mechatronics PCA
Z6 0065-0006-0008 Media Path ? Scan-axis motor jam (Generic) Check for paper jam, reboot, check motor, encoder connections and clean. Run the 0065-04 Media Path - Check Scan Motor diagnostic, check scan axis motor.
Z6 0065-0006-0059 Media Path ? Scan-axis motor servo shutdown Check for paper jam, reboot. Check connection to Pech PCA, Carriage PCA and Formatter, Check Trailing cable, Clean encoder strip, replace: gear, scan-axix motor, carriage PCA or Mechatronics PCA
Z6 0065-0006-0060 Media Path ? Scan-axis motor direction test fail Check for paper jam, reboot. Check carriage path, connections and harness. Replace as needed: gears, scan-axis motor, Carriage PCA, Mechatronics PCA
Z6 0065-0006-0061 Media Path ? Scan-axis motor electrical fault Check for paper jam, reboot. Check Scan-axis connections to carriage path, connections and harness. Replace as needed: scan-axis motor, Carriage PCA, Mechatronics PCA
Z6 0065-0006-0062 Media Path ? Scan-axis motor electrical warm Reboot, check carriage path for paper and debris, check cables, repalce as needed: repalce gears, scan-axis motor, carriage PCA, Mechatronics PCA
Z6 0065-0006-0063 Media Path ? Scan-axis motor driver fault Reboot, check carriage path for paper and debris, check cables, repalce as needed: repalce gears, scan-axis motor, carriage PCA, Mechatronics PCA
Z6 0065-0007-0017 Media Path ? PPS movement blocked Reboot, Check PPS path, clear, chack PPS mechanical parts, connections and clean. Replace PPS, repalce mechatronics PCA
Z6 0065-0007-0080 Media Path ? PPS not activated Reboot, Check PPS path, clear, chack PPS mechanical parts, connections and clean. Run 0065-06 Media Path diagnostics. Replace PPS, repalce mechatronics PCA
Z6 0065-0007-0081 Media Path ? PPS not deactivated reboot, check PPS path is clear, Check PPS mechanical parts and connections, clean. Run 0065-06 Media Path diagnostics. Replace PPS, repalce mechatronics PCA
Z6 0065-0008-0059 Media Path ? Starwheels motor servo shutdown Check for paper jam, Reboot, clear starwheel path, check motor, cogwheels, encoder and connectors, clean. Replace gears, repalce starwheel motor, replace mechatronics PCA
Z6 0065-0008-0060 Media Path ? Starwheels motor direction test fail Check for Paper Jam, Reboot, check starwheel path, check motor, cogwheels, encoder and connectors are not damaged or dirty. Replace gears, repalce starwheel motor, replace mechatronics PCA
Z6 0065-0008-0061 Media Path ? Starwheels motor electrical fault Check starwheel motor, encoder and connectors, clean. Reun 0065-Media Path diagnostic. Repalce starwheels motor, replace mechatronics PCA
Z6 0065-0008-0062 Media Path ? Starwheels motor electrical warm Check starwheel motor, encoder and connectors, clean. Reun 0065-Media Path diagnostic. Repalce starwheels motor, replace mechatronics PCA
Z6 0065-0008-0063 Media Path ? Starwheels motor driver fault Check starwheel motor, encoder and connectors, clean. Reun 0065-Media Path diagnostic. Repalce starwheels motor, replace mechatronics PCA
Z6 0070-0001-0009 Media output (MO): Y-cutter (Only for SKUs with Y-cutter) Reboot, check Y-Cutter cable, check 5V-diagnostic LED, Replace Y-cutter PCA, replace Mechatronics PCA
Z6 0070-0001-0010 Y Cutter ? Y-cutter PCA voltage out of range Reboot, check 5V and 3.3V diagnostic LED of the Y-cutter PCA, replace Y-cutter, replace mechatronics PCA
Z6 0070-0001-0067 Y Cutter ? Y-cutter PCA USING_DEBUGGING_CODE Reboot, check firmware, run 0001-03 E box diagnostics of HDD. Repalce Y- Cutter, replace Hard disk using 0001-04 Ebox Rest HDD
Z6 0070-0001-0068 Y Cutter ? Y-cutter PCA INVALID_BOOTLOADER_VERSION Reboot, check firmware, run 0001-03 E box diagnostics of HDD. Repalce Y- Cutter, replace Hard disk using 0001-04 Ebox Rest HDD
Z6 0070-0001-0069 Y Cutter ? Y-cutter PCA EXECUTION_ERROR Reboot, check firmware, rund diagnostic, replace Y-cutter PCA if needed, change Hard Disk using the ooo1-04 E-box-Rest HDD
Z6 0070-0001-0080 Y Cutter ? Y-cutter PCA Communication Asic. Reboot, Run the 0070-01 Y-cutter - Check electronics diagnostic,
Z6 0070-0001-0095 Y Cutter ? Y-cutter PCA 32V check Reboot. Check the 32V-diagnostic LED of the Y-cutter PCA, Replace the Y-Cutter cable, Replace the Y-cutter PCA, replace the Mechatronics PCA.
Z6 0070-0002-0X59 Y Cutter ? X position motor servo shutdown Where X, 1=Cutter FP, 2_ cutter left. Make sure that the X-Positioner path is clear, check connections, Replce mechanical parts, replcace X position motor, replace Y-cutter PCA, replace Mech PCA
Z6 0070-0002-0X60 Y Cutter ? X position motor direction test fail Where X, 1=Cutter FP, 2_ cutter left. Make sure that the X-Positioner path is clear, check connections, Replce mechanical parts, replcace X position motor, replace Y-cutter PCA, replace Mech PCA
Z6 0070-0002-0X61 Y Cutter ? X position motor electrical fault Check that the X position motor, connections and clean. Run 0070-02 Y cutter diagnostics. Replac X posiong motor, Replace Y-cutter PCA, replace Mechatronics PCA
Z6 0070-0002-0X62 Y Cutter ? X position motor electrical warm Where X, 1=Cutter FP, 2_ cutter left. Make sure that the X-Positioner path is clear, check connections, Replce mechanical parts, replcace X position motor, replace Y-cutter PCA, replace Mech PCA
Z6 0070-0002-0X63 Y Cutter ? X position motor driver fault Reboot,check X-postioner path, clear, check motor, encoder and connections, clean. Run 0070-02-cutter diagnostics. Repalce as needed: gears, motor,Y-Cutter PCA, Mechatronics PCA
Z6 0070-0003-0059 Y Cutter ? Y-cutter bar motor servo shutdown Reboot,check Y-postioner path, clear, check motor, encoder and connections, clean. Run 0070-02-cutter diagnostics. Repalce as needed: gears, motor,Y-Cutter PCA, Mechatronics PCA
Z6 0070-0003-0060 Y Cutter ? Y-cutter bar motor direction test fail Reboot,check Y-postioner path, clear, check motor, encoder and connections, clean. Run 0070-02-cutter diagnostics. Repalce as needed: gears, motor,Y-Cutter PCA, Mechatronics PCA
Z6 0070-0003-0061 Y Cutter ? Y-cutter bar motor electrical fault Reboot, Check that the Y-cutter bar motor,Run diagnostics, replace the Y-cutter bar motor, replace the Y-cutter PCA, Replace the Mechatronics PCA
Z6 0070-0003-0062 Y Cutter ? Y cutter bar motor electrical warm Reboot,check Y-postioner path, clear, check motor, encoder and connections, clean. Run 0070-02-cutter diagnostics. Repalce as needed: gears, motor,Y-Cutter PCA, Mechatronics PCA
Z6 0070-0003-0063 Y Cutter ? Y-cutter bar motor driver fault Run 007-02 Y Cutter diagnostics, replace Mechanical parts, repalce Y-cutter, replace Y-cutter PCA, replace Mechatronics PCA
Z6 0080-0003-0009 Y-cutter cover connector/cable presence only DR models Reboot, Check that the Y-cutter cover switch is undamaged, run 0080-01 User interface- Check cover diagnostic, Replace Y-cutter, replace Y cutter PCA, replace Mechatronics PCA
Z6 0080-0005-0002 Front Panel presence check failure, initialization error Reboot, Cheeck front panel for damage, check cable pins to formatter, replace front panel, replace Formatter PCS
Z6 0086-0001-0004 Carriage ? Trailing cable Comms error Reboot, Check trailing cable replace if damaged, replace Carriage PCA, Run 0086-01 Carriage diagnostic, Replace Formatter PCA, Replace Mechatronics PCA
Z6 0086-0001-0009 Carriage ? Trailing cable connector/cable presence Check that the Trailing cable , VPS cable, LED to PCA , replace VPS cable, Run the 0086-01 Carriage diagnostic Replace as needed: Trailing Cable, Carriage PCA, Formatter PCA
Z6 0086-0002-0004 Carriage ? Carriage PCA comms error Reboot, update firmware, replace trailing cable, replace carriage PCA, replace formatter PCA
Z6 0086-0002-0054 Carriage ? Carriage PCA voltage failure Reboot, Check trailing cable, VPS cable, repalce if damaged., Check 32V Diagnostic LED Carriage/formatter diagnostic, Replace Formatter PCA, Replace Mechatronics PCA
Z6 0086-0002-0067 Carriage ? Carriage PCA USING_DEBUGGING_CODE Reboot, updatae firmware, run 0001-033-box disk diagnostics, replace carriage PCA, change Hard disk using 0001-04 E box rest HPP to be removed
Z6 0086-0002-0069 Carriage ? Carriage PCA EXECUTION_ERROR Reboot, updatae firmware, run 0001-033-box disk diagnostics, replace carriage PCA, change Hard disk using 0001-04 E box rest HPP to be removed
Z6 0086-0002-0093 Carriage PCA communication uC-FPGA error Reboot, run 0086-01 Carriage - Check electronics diagnostic, Replace Carriage PCA, Replace Formatter PCA
Z6 0086-0002-0094 Carriage PCA communication Mech Control FPGA Reboot, run 0086-01 Carriage - Check electronics diagnostic, Replace Carriage PCA, Replace Formatter PCA
Z6 0086-0005-0009 Carriage ? Line sensor connector/cable presence reboot, Run the 0086-01 Carriage - Check electronics diagnostic, as needed replace: the Carriage PCA. Formatter PCA, Mechatronics PCA
Z6 0086-0005-0065 Carriage ? Line sensor distance check failure Reboot, Check the line sensor, 0086-01 Carriage electronics diagnostic. replace as needed: Line Sensor, Carriage PCA, Formatter PCA, Mechatronics PCA
Z6 0086-0005-0074 Carriage ? Line sensor NVM issue Reboot, Check the line sensor, 0086-01 Carriage electronics diagnostic. replace as needed: Line Sensor, Carriage PCA, Formatter PCA, Mechatronics PCA
Z6 0090-0001-0097 FW ? SYSMGR-BABYSIT baby sit threat lost Reboot, update firmware, Chage the Formatter PCA
Z6 0090-0001-0099 FW ? SYSMGR-BABYSIT process lost Reboot from power outlet. Update the firmware. Change the Formatter PCA if needed.
Z6 0090-0004-0080 FW ? FSM-FSM transition not found Reboot, update the firmware. Run the Settings ?System ?Restore factory settings, Clean HDD using front panel tool, charge the Hard Disk , change the Formatter board.
Z6 0090-0006-0084 FW ? (EH-CIO) connectivity JDI failure after cold reset Check for lates firware and update. Reboot. Run the Settings ?Connectivity ?Restore connectivity factory settings, charge the Hard Disk , change the Formatter board.
Z6 0090-0006-0086 FW ? (EH-CIO) connectivity heart beat stop / process lost Check that the JDI PCA is undamaged, change if needed. Run the Settings ?Connectivity ?Restore connectivity factory settings, Change HDD, Change Formatter PCA
Z6 0090-0007-0005 FW ? EH-PDL timeout Check and update firmware. Check computer network speed. Run the Settings ?System ?Restore factory settings, Change Hard Disk, Replace Formatter PCA
Z6 0090-0007-0044 FW-EH-PDL out of memory ? No memory to start PDL Run 0001-05 E-box - Delete job manager queue diagnostic, Clean HDD, change Hard Disk using 0001-04 E bos-rest HDD, upgrade the firmware
Z6 0090-0007-0082 FW ? EH-PDL fil locked/protected for printing Reboot, upgrade firmware, change Hard disk, run 0001-03 E-box diagnostic, Replace the formatter board
Z6 0090-0007-0085 FW ? EH-PDL disk full Check for latest firmware, reboot, Run the 0001-05 E-box - Delete job manager queue diagnostic, Clean HDD, change Hard Disk, replace Formatter PCA
Z6 0090-0007-0087 FW ? EH-PDL PS fonts missing Check for latest firmware, Reboot, Run the Settings ?System ?Restore factory settings, Clean HDD, change Hard Disk, replace Formatter PCA
Z6 0090-0007-0089 FW ? EH-PDL unexpended end of job Check for latest firmware, reboot, Run the 0001-05 E-box - Delete job manager queue diagnostic, Clean and change HDD, update firmware
Z6 0090-0007-0096 FW ? EH-PDL parse error Check for latest firmware, reboot, Run the 0001-05 E-box - Delete job manager queue diagnostic, Clean and change HDD, update firmware, repalce Formatter PCA
Z6 0090-0008-0080 FW ? EH-VPM Raster configur failed / JPEG library error Check that the printer has the latest firmware, Reboot, Clean the HDD, change the Hard Disk, Upgrade the firmware, replace the formatter PCA
Z6 0090-0010-0080 FW ? EH-JS Generic issue Check firmware, reboot, clean the HDD< change the Hard Disk, Upgrade the firmware. Replace the formatter PCA
Z6 0090-0012-0083 EH-PM File format issue/not supported PDL Check job has the right format and is supported by the software, check for firmware update, Reboot. Delete Job manager que, upgrade firware.
Z6 0090-0018-0004 FW ? Unable to connect to FP / FP connection lost Check the Printer firmware. Reboot, Check the Fron Panel is undamaged, upgrade the firmware, replace the front panel, replace the formatter PCA
Z6 0090-0085-0042 Tupperware error MORE_THAN_ONE_TUPPERWARE_IN_USB_ROOT Remove the USB and make sure there is only one tupperware.
Z6 0090-0085-0069 Tupperware error INCORRECT_TUPPERWARE. Remove the USB and make sure that there is only one tupperware.
Z6 0090-0090-0003 FW ? General FW/HW mismatch Check that the printer has the latest firm, Reboot, Change the Hard disk using the 0001-04 E-box - Rest HDD to be removed diagnostic