| Model | Error Code | Problem Description | Corrective Action Options |
|---|---|---|---|
| Z6 | 0001-0001-0003 | E-box ? Formatter PCA FW/HW mismatch | Check firmware update, Run the 0001-01 E-Box - Check main EE diagnostic and check if Formatter Status, replace Formatter PCA |
| Z6 | 0001-0001-0004 | E-box ? Formatter PCA comms error | Check firmware update, Run the 0001-01 E-Box - Check main EE diagnostic and check if Formatter Status, replace Formatter PCA |
| Z6 | 0001-0001-0040 | E-box ? Formatter PCA empty/not purged/low battery | Replace the RTC battery |
| Z6 | 0001-0001-0067 | E-box ? Formatter PCA USING_DEBUGGING_CODE | Turn off/on. Check firmware update, Run the 0001-01 E-Box - Check main EE diagnostic and check if Formatter Status, replace Formatter PCA |
| Z6 | 0001-0001-0069 | E-box ? Formatter PCA EXECUTION_ERROR | update firmware, 0001-03 E-Box - Check disk diagnostic, Change the Hard Disk, replace Formatter PCA |
| Z6 | 0001-0001-0078 | E-box ? Formatter PCA BIOS update needed | Trun off/on. Update Firmware, Repalce the RTC battery, run E-Box check main EE diagnostic, check Bios version, replace the Formatter PCA |
| Z6 | 0001-0001-0089 | E-box ? Formatter PCA Backlight issue | Turn off/on. Check front panel for damace, check connections to Formatter PCA, caheck cable pins to formatter, replace Front Panel, replace the Formatter PCA |
| Z6 | 0001-0002-0003 | E-box ? Mechatronics PCA FW/HW mismatch | Reboot, check firmware, rund E-Box Check main EE Diagnostic, replace the Mechatronics PCA |
| Z6 | 0001-0002-0004 | E-box ? Mechatronics PCA comms error | Reboot, check pins from the Mechatronics data cable, check firmware version, update, replace Mechatronics PCA |
| Z6 | 0001-0002-0010 | E-box ? Mechatronics PCA voltage out of range | Reboot, replace poswer supply, run Check EE diagnostice and input form voltage from Mechantronics PCA, Repalce Mechatronics PCA |
| Z6 | 0001-0002-0052 | Mechatronics PCA power cable error | Reboot, Check the engine power cable for damage, check PSU connection, repalce the Power Cable, replace Mechatronics PCA |
| Z6 | 0001-0002-0053 | E-box ? Mechatronics PCA data cable error | Reboot, check data cable to Formatter PCA, replace data Cable if needed |
| Z6 | 0001-0002-0095 | E-box ? Mechatronics PCA 32V check | Reboot, ren E-Box EE diagnostic, check voltage, Replace Power Supply, Replace mechatronics PCA |
| Z6 | 0001-0003-0001 | JDI Board malfunction, error status or state | Reboot, Check JDI PCA connection to formatter, run Hard reset JDI diagnostic test, replace JDI PCA, Repalce Formatter PCA |
| Z6 | 0001-0003-0002 | JDI Board presence check failure, initialization error | Reboot, Check JDI PCA connection to formatter, run 001-02 E-Box check test, replace JDI PCA, Repalce Formatter PCA |
| Z6 | 0001-0003-0043 | E-box ? JDI Board memory fail | Reboot, check firmware, Check JDI PCA connection to formatter, run Hard reset JDI diagnostic test, replace JDI PCA, Repalce Formatter PCA |
| Z6 | 0001-0003-0052 | E-box ? JDI Board power cable error | Reboot, check JDI PCA power cable,repalce cable, check JDI PCA, replace if needed, Run 001-02 E-Box Check diagnostic, replace Formatter PCA |
| Z6 | 0001-0003-0067 | E-box ? JDI PCA USING_DEBUGGING_CODE | Reboot, update Firmware, run 0001-07 E-Box hard reset diagnostics test, replace JDI PCA, Replace Formatter Board |
| Z6 | 0001-0003-0068 | E-box ? JDI PCA INVALID_BOOTLOADER_VERSION | Reboot, update Firmware, run 0001-07 E-Box hard reset diagnostics test, replace JDI PCA, Replace Formatter Board |
| Z6 | 0001-0003-0069 | E-box ? JDI PCA EXECUTION_ERROR | Reboot, update Firmware, run 0001-07 E-Box hard reset JDI diagnostics test, replace JDI PCA, Replace Formatter Board |
| Z6 | 0001-0003-008 | E-box ? JDI Board no MAC address | Reboot, Check JDI PCA for damage, check connection to Formatter, Run 001-07 ebox hard reset JDI tes, replace JDI PCA, Replace Formatter PCA |
| Z6 | 0001-0004-0074 | E-box ? HDD NVM issue | Reboot, Check HDD cable, replace HDD |
| Z6 | 0001-0006-0002 | RFID PCA presence check failure, initialization error | Reboot, Check RFDI cable to PCA, Repalce RFID cable, replace RFID, Repalce Formatter PCA |
| Z6 | 0001-0006-0048 | RFID PCA data expected not received | Reboot, Check RFDI cable to PCA, Repalce RFID cable, replace RFID, Repalce Formatter PCA |
| Z6 | 0001-0007-0002 | CryptoAsic PCA presence check failure, initialization error | Reboot, Check CrytoAsic PCA and connection to Formatter PCA, replace CrypoAsic PCA, Replace Formatter |
| Z6 | 0001-0009-0X09 | E-box ? Harness connector/cable presence | Reboot, Check harness to Mechatronics PCA, replace HarnessX, Replace Mechatronics PCA |
| Z6 | 0003-0000-0080 | Power supply ? Power supply fan rotation fault | Reboot, Check PSU for damage, fan blocked, Repalce PSU, Replace Formatter |
| Z6 | 0021-0001-0001 | Drop detector sensor malfunction, error status or state | Reboot, Check Drop detector, run diagnostics, repalce drop detector, repalce mechatronics PCA |
| Z6 | 0021-0002-0017 | SVS motor movement blocked | Reboot, Check service station path, remove visible obstacles, repalce Service station parts (SVS motor, transmission, shuttle) , replace Mechatronics PCA |
| Z6 | 0021-0002-0059 | SVS motor servo shutdown | Reboot, Check service station path, remove visible obstacles, check connections, repalce Service station parts (SVS motor, transmission, shuttle) , replace Mechatronics PCA |
| Z6 | 0021-0002-0060 | Service SVS ? SVS motor direction test fail | Reboot, Check service station path, remove visible obstacles, check connections, repalce Service station parts (SVS motor, transmission, shuttle) , replace Mechatronics PCA |
| Z6 | 0021-0002-0061 | Service SVS ? SVS motor electrical fault | reboot, Check that the SVS motor, encoder and connectors , Run 0021-02 diagnosics, repalce SVS motor, repalce Mechatronics PCA |
| Z6 | 0021-0002-0062 | Service SVS ? SVS motor electrical warm | Reboot, Check SVS path, clear. Rund Serice Staiton SVS check, repalce Service station parts (SVS motor, transmission, shuttle) , replace Mechatronics PCA |
| Z6 | 0021-0002-0063 | Service SVS ? SVS motor driver fault | Reboot, Check SVS path, clear. Rund Serice Staiton SVS check, repalce Service station parts (SVS motor, transmission, shuttle) , replace Mechatronics PCA |
| Z6 | 0021-0003-0059 | Service SVS ? Primer motor servo shutdown | Reboot, Check Cprimer motor power cable, check for obstacles, check motor, encoder connections. Run diagnostics, repalce service station parts, repalce mechatronics PCA |
| Z6 | 0021-0003-0061 | Service SVS ? Primer motor electrical fault | Reboot, Check Primer motor power cable, check primer motor & enconder connections, run diagnostics, repalce service station parts, repalce mechatronics PCA |
| Z6 | 0021-0003-0062 | Service SVS ? Primer motor electrical warm | Reboot, check for obstacles, check cables, run 0021-03 Service station SVS- Check Primer motor diagnostic, repalce sercie station parts, repalce Mechatronics PCA |
| Z6 | 0021-0003-0063 | Service SVS ? Primer motor driver fault | Reboot, check for obstacles, check cables, run 0021-03 Service station SVS- Check Primer motor diagnostic, repalce sercie station parts, repalce Mechatronics PCA |
| Z6 | 0021-0004-0001 | Primer zero sensor malfunction, error status or state | Reboot, Check the Primer zero Sensor for damage, repalce primer zero sensor, replace Primer motor, repalce Mechatronics PCA |
| Z6 | 0021-0004-0047 | Primer zero sensor zero calibration, zero not found, homing error | Reboot, check Primer zero sensor, Run SVS diagnostic, Replace Primer zero sensor, replace Motor, replace motor |
| Z6 | 0021-0005-0001 | Aerosol fan malfunction, error status or state- only w Y-Cutter | Reboot, check fan for obsturction and error, replace aerosol fan, replace mechatronics PCA |
| Z6 | 0022-0Y01-0009 | IDS ? ISS PCA connector/cable presence | Reboot, Check ISS Y cable, check 5V Diagnostic LED, repalce ISS Y Cable, Repalce ISS Y PCA , replace Mechatronics PCA |
| Z6 | 0022-0Y01-0067 | IDS ? ISS PCA USING_DEBUGGING_CODE | Reboot, check firmware, run diagnostics, repalce ISS PCA , replace Hard Disk, reset HDD |
| Z6 | 0022-0Y01-0068 | IDS ? ISS PCA INVALID_BOOTLOADER_VERSION | Reboot, check firmware, run diagnostics, replace the ISS PCA if needed, change the Hard Disk |
| Z6 | 0022-0Y01-0069 | IDS ? ISS PCA EXECUTION_ERROR | Reboot, check firmware, run diagnostics, replace the ISS PCA, chard the Hard Disk, reset HDD |
| Z6 | 0022-0Y01-0095 | IDS ? ISS PCA 32V check | Reboot, Check that the ISS Y cable, Replace the ISS Y cable, Replace the ISS Y PCA, replace the Mechatronics PCA |
| Z6 | 0022-0Y02-0X41 | IDS ? Slot leakage or broken bag | Reboot, Replace broked or clogged element and clean the printer of ink in PCAs, cables, sensors, air tubes, etc |
| Z6 | 0022-0Y03-0X09 | IDS ? Home sensor connector/cable presence | Reboot, Check that the ISS Y home sensors, Check the home sensor cables replace if needed, replace the ISS Y home sensors, replace the ISS Y PCA |
| Z6 | 0022-0Y04-0X05 | IDS ? ISS motor timeout | Reboot, Clear ISS motor path, check motor,sensors, encoder and connectors, run ISS diagnostics, check Mechatronics, repalce ISS Y PCA, replace the Mechatronics PCA |
| Z6 | 0022-0Y04-0X09 | IDS ? ISS motor connector/cable presence | Reboot, Check the ISS 1 motor is undamaged, check motor 1 cable, replace the ISS motor cable, replace ISS motor, replace the ISS Y PCA, replace the Mechatronics PCA |
| Z6 | 0022-0Y04-0X63 | IDS ? ISS motor driver fault | Make sure ISS motor path is clear, check the motor and trip sensors, encoder connectors, Run diagnostics, Replace the ISS parts, replace ISS Y PCA, replace mechatronics PCA |
| Z6 | 0022-0Y05-0X09 | IDS ? Trip ISS sensor connector/cable presence | Reboot, check ISS Y trip sensor, cable and connectors. Replace ISS Y trip sensor cable, replace trip sensor cable X from ISS Y, replace ISS Y PCA |
| Z6 | 0022-0Y06-0010 | IDS ? Acumen voltage out of range | Reboot, Check Acumen Cable, Repalce the Supply or acumen cables |
| Z6 | 0045-0002-0001 | BIOS ? Formatter Malfunction, error status or state | Reboot, check firmware, repalce hard disk, check main electonics diagnostics, repalce formatter PCA |
| Z6 | 0045-0008-0102 | BIOS ? HDD Presence check failure, initialization error | Reboot, check the HDD is connected, repalce the Hard Disk with one used in another printer, check main electronics diagnostics, repalce formatter PCA |
| Z6 | 0045-0008-0140 | HDD Empty/Not Purged/Low battery | Reboot, check firmware, repalce hard disk with one used in another printer, Replace Formatter PCA |
| Z6 | 0045-0008-0181 | BIOS ? HDD Boot loader issue (BIOS) | Reboot, check firmware, repalce the Hard Disk from one used in another printer, check BIOS version updated and HDD ok, replace Formatter PCA |
| Z6 | 0045-0008-0197 | BIOS ? HDD PWD locked issue (BIOS) | Reboot, replace HDD with one that has been in another printer, reset HDD, Check main electronics, replace the formatter PCA |
| Z6 | 0060-0001-0X59 | Media Input ? Rewinder servo shutdown | X=1 is Rewinder top, x=2, rewinder bottom, check for paper jam, Reboot, run Media Input check mechatronics diagnostics, replace gears, replace rewinder motor, replace Mechatronics PCA |
| Z6 | 0060-0001-0X60 | Media Input ? Rewinder direction test fail | X=1 is Rewinder top, x=2, rewinder bottom, check for paper jam, check rewinder motor, encoder and connector, run media input chek, repalce rewinder motor, replace mechatronics PCA |
| Z6 | 0060-0001-0X62 | Media Input ? Rewinder electrical warm | Reboot, check paper path, check motor,encoder and connectors, run 0060-02 diagnostics, repalce mechanical gears, replace rewinder motor, replace mechatronics PCA |
| Z6 | 0060-0001-0X63 | Media Input ? Rewinder driver fault | Reboot, check motor, encoder and connectors, replace mechanical gears, replace rewinder motor, replace Mechatronics PCA |
| Z6 | 0065-0002-0008 | Media Path ? Paper motor jam (generic) | Reboot, Check paper path, remove visable obstacles, check motor, analog encoder and connectors, replace analog encoder, check Grid motor diagnostice to check motor status |
| Z6 | 0065-0002-0059 | Media Path ? Paper motor servo shutdown | Check for paper jam, reboot, check motor, analog encoder and connectors, replace gears, replace paper motor, replace mechatronics PCA |
| Z6 | 0065-0002-0060 | Media Path ? Paper motor direction test fail | Check for paper jam, reboot, check motor, analog encoder and connectors, replace gears, replace paper motor, replace mechatronics PCA |
| Z6 | 0065-0002-0061 | Media Path ? Paper motor electrical fault | Reboot, check paper motor, ren Media Path Check Grid Roller Motor diagnostics, Repalce paper motor, repalce mechatronics PCA |
| Z6 | 0065-0002-0062 | Media Path ? Paper motor electrical warm | Reboot, clean media path,Check Grid Roller Motor diagnostic, check motor replace gears, replace paper motor, replace mechatronics PCA |
| Z6 | 0065-0002-0063 | Media Path ? Paper motor driver fault | Reboot, check media path, check motor, replace gears, replace paper motor, replace Mechatronics PCA |
| Z6 | 0065-0003-0047 | Analog encoder PCA zero calibration, zero not found, homing er | Reboot, check Analog encoder for damage and dirt, clean. Run diagnostics, repalce Analog encoder, replace Paper Motor, replace mechatronics PCA |
| Z6 | 0065-0004-0059 | Media Path ? D-Pinch wheels motor servo shutdown | Check for paper jam, reboot,check d-pinch wheel path, replace gears, replace D-pinch wheel motor, replace mechatronics PCA |
| Z6 | 0065-0004-0060 | Media Path ? D-Pinch wheels motor direction test fail | check for jam, reboot. Check D-Pinch wheel path, clear. Check motor-encoder connections, clean. Replace gears, replace D-pinch wheel motor, repalce mechatronics PCA |
| Z6 | 0065-0004-0061 | Media Path ? D-Pinch wheels motor electrical fault | Check for paper jam, reboot. Reun 0065-03 Media Path diagnostic. Repalce D-pinch wheel motor, repalce Mechatronics PCA |
| Z6 | 0065-0004-0063 | Media Path ? D-Pinch wheels motor driver fault | Clear D-pinch wheel path. Reboot, check motor, encoder, clean. Run diagnostics, replace mechanical gear, repalce D-pinch wheel motor, replace Mechatronics PCA |
| Z6 | 0065-0006-0008 | Media Path ? Scan-axis motor jam (Generic) | Check for paper jam, reboot, check motor, encoder connections and clean. Run the 0065-04 Media Path - Check Scan Motor diagnostic, check scan axis motor. |
| Z6 | 0065-0006-0059 | Media Path ? Scan-axis motor servo shutdown | Check for paper jam, reboot. Check connection to Pech PCA, Carriage PCA and Formatter, Check Trailing cable, Clean encoder strip, replace: gear, scan-axix motor, carriage PCA or Mechatronics PCA |
| Z6 | 0065-0006-0060 | Media Path ? Scan-axis motor direction test fail | Check for paper jam, reboot. Check carriage path, connections and harness. Replace as needed: gears, scan-axis motor, Carriage PCA, Mechatronics PCA |
| Z6 | 0065-0006-0061 | Media Path ? Scan-axis motor electrical fault | Check for paper jam, reboot. Check Scan-axis connections to carriage path, connections and harness. Replace as needed: scan-axis motor, Carriage PCA, Mechatronics PCA |
| Z6 | 0065-0006-0062 | Media Path ? Scan-axis motor electrical warm | Reboot, check carriage path for paper and debris, check cables, repalce as needed: repalce gears, scan-axis motor, carriage PCA, Mechatronics PCA |
| Z6 | 0065-0006-0063 | Media Path ? Scan-axis motor driver fault | Reboot, check carriage path for paper and debris, check cables, repalce as needed: repalce gears, scan-axis motor, carriage PCA, Mechatronics PCA |
| Z6 | 0065-0007-0017 | Media Path ? PPS movement blocked | Reboot, Check PPS path, clear, chack PPS mechanical parts, connections and clean. Replace PPS, repalce mechatronics PCA |
| Z6 | 0065-0007-0080 | Media Path ? PPS not activated | Reboot, Check PPS path, clear, chack PPS mechanical parts, connections and clean. Run 0065-06 Media Path diagnostics. Replace PPS, repalce mechatronics PCA |
| Z6 | 0065-0007-0081 | Media Path ? PPS not deactivated | reboot, check PPS path is clear, Check PPS mechanical parts and connections, clean. Run 0065-06 Media Path diagnostics. Replace PPS, repalce mechatronics PCA |
| Z6 | 0065-0008-0059 | Media Path ? Starwheels motor servo shutdown | Check for paper jam, Reboot, clear starwheel path, check motor, cogwheels, encoder and connectors, clean. Replace gears, repalce starwheel motor, replace mechatronics PCA |
| Z6 | 0065-0008-0060 | Media Path ? Starwheels motor direction test fail | Check for Paper Jam, Reboot, check starwheel path, check motor, cogwheels, encoder and connectors are not damaged or dirty. Replace gears, repalce starwheel motor, replace mechatronics PCA |
| Z6 | 0065-0008-0061 | Media Path ? Starwheels motor electrical fault | Check starwheel motor, encoder and connectors, clean. Reun 0065-Media Path diagnostic. Repalce starwheels motor, replace mechatronics PCA |
| Z6 | 0065-0008-0062 | Media Path ? Starwheels motor electrical warm | Check starwheel motor, encoder and connectors, clean. Reun 0065-Media Path diagnostic. Repalce starwheels motor, replace mechatronics PCA |
| Z6 | 0065-0008-0063 | Media Path ? Starwheels motor driver fault | Check starwheel motor, encoder and connectors, clean. Reun 0065-Media Path diagnostic. Repalce starwheels motor, replace mechatronics PCA |
| Z6 | 0070-0001-0009 | Media output (MO): Y-cutter (Only for SKUs with Y-cutter) | Reboot, check Y-Cutter cable, check 5V-diagnostic LED, Replace Y-cutter PCA, replace Mechatronics PCA |
| Z6 | 0070-0001-0010 | Y Cutter ? Y-cutter PCA voltage out of range | Reboot, check 5V and 3.3V diagnostic LED of the Y-cutter PCA, replace Y-cutter, replace mechatronics PCA |
| Z6 | 0070-0001-0067 | Y Cutter ? Y-cutter PCA USING_DEBUGGING_CODE | Reboot, check firmware, run 0001-03 E box diagnostics of HDD. Repalce Y- Cutter, replace Hard disk using 0001-04 Ebox Rest HDD |
| Z6 | 0070-0001-0068 | Y Cutter ? Y-cutter PCA INVALID_BOOTLOADER_VERSION | Reboot, check firmware, run 0001-03 E box diagnostics of HDD. Repalce Y- Cutter, replace Hard disk using 0001-04 Ebox Rest HDD |
| Z6 | 0070-0001-0069 | Y Cutter ? Y-cutter PCA EXECUTION_ERROR | Reboot, check firmware, rund diagnostic, replace Y-cutter PCA if needed, change Hard Disk using the ooo1-04 E-box-Rest HDD |
| Z6 | 0070-0001-0080 | Y Cutter ? Y-cutter PCA Communication Asic. | Reboot, Run the 0070-01 Y-cutter - Check electronics diagnostic, |
| Z6 | 0070-0001-0095 | Y Cutter ? Y-cutter PCA 32V check | Reboot. Check the 32V-diagnostic LED of the Y-cutter PCA, Replace the Y-Cutter cable, Replace the Y-cutter PCA, replace the Mechatronics PCA. |
| Z6 | 0070-0002-0X59 | Y Cutter ? X position motor servo shutdown | Where X, 1=Cutter FP, 2_ cutter left. Make sure that the X-Positioner path is clear, check connections, Replce mechanical parts, replcace X position motor, replace Y-cutter PCA, replace Mech PCA |
| Z6 | 0070-0002-0X60 | Y Cutter ? X position motor direction test fail | Where X, 1=Cutter FP, 2_ cutter left. Make sure that the X-Positioner path is clear, check connections, Replce mechanical parts, replcace X position motor, replace Y-cutter PCA, replace Mech PCA |
| Z6 | 0070-0002-0X61 | Y Cutter ? X position motor electrical fault | Check that the X position motor, connections and clean. Run 0070-02 Y cutter diagnostics. Replac X posiong motor, Replace Y-cutter PCA, replace Mechatronics PCA |
| Z6 | 0070-0002-0X62 | Y Cutter ? X position motor electrical warm | Where X, 1=Cutter FP, 2_ cutter left. Make sure that the X-Positioner path is clear, check connections, Replce mechanical parts, replcace X position motor, replace Y-cutter PCA, replace Mech PCA |
| Z6 | 0070-0002-0X63 | Y Cutter ? X position motor driver fault | Reboot,check X-postioner path, clear, check motor, encoder and connections, clean. Run 0070-02-cutter diagnostics. Repalce as needed: gears, motor,Y-Cutter PCA, Mechatronics PCA |
| Z6 | 0070-0003-0059 | Y Cutter ? Y-cutter bar motor servo shutdown | Reboot,check Y-postioner path, clear, check motor, encoder and connections, clean. Run 0070-02-cutter diagnostics. Repalce as needed: gears, motor,Y-Cutter PCA, Mechatronics PCA |
| Z6 | 0070-0003-0060 | Y Cutter ? Y-cutter bar motor direction test fail | Reboot,check Y-postioner path, clear, check motor, encoder and connections, clean. Run 0070-02-cutter diagnostics. Repalce as needed: gears, motor,Y-Cutter PCA, Mechatronics PCA |
| Z6 | 0070-0003-0061 | Y Cutter ? Y-cutter bar motor electrical fault | Reboot, Check that the Y-cutter bar motor,Run diagnostics, replace the Y-cutter bar motor, replace the Y-cutter PCA, Replace the Mechatronics PCA |
| Z6 | 0070-0003-0062 | Y Cutter ? Y cutter bar motor electrical warm | Reboot,check Y-postioner path, clear, check motor, encoder and connections, clean. Run 0070-02-cutter diagnostics. Repalce as needed: gears, motor,Y-Cutter PCA, Mechatronics PCA |
| Z6 | 0070-0003-0063 | Y Cutter ? Y-cutter bar motor driver fault | Run 007-02 Y Cutter diagnostics, replace Mechanical parts, repalce Y-cutter, replace Y-cutter PCA, replace Mechatronics PCA |
| Z6 | 0080-0003-0009 | Y-cutter cover connector/cable presence only DR models | Reboot, Check that the Y-cutter cover switch is undamaged, run 0080-01 User interface- Check cover diagnostic, Replace Y-cutter, replace Y cutter PCA, replace Mechatronics PCA |
| Z6 | 0080-0005-0002 | Front Panel presence check failure, initialization error | Reboot, Cheeck front panel for damage, check cable pins to formatter, replace front panel, replace Formatter PCS |
| Z6 | 0086-0001-0004 | Carriage ? Trailing cable Comms error | Reboot, Check trailing cable replace if damaged, replace Carriage PCA, Run 0086-01 Carriage diagnostic, Replace Formatter PCA, Replace Mechatronics PCA |
| Z6 | 0086-0001-0009 | Carriage ? Trailing cable connector/cable presence | Check that the Trailing cable , VPS cable, LED to PCA , replace VPS cable, Run the 0086-01 Carriage diagnostic Replace as needed: Trailing Cable, Carriage PCA, Formatter PCA |
| Z6 | 0086-0002-0004 | Carriage ? Carriage PCA comms error | Reboot, update firmware, replace trailing cable, replace carriage PCA, replace formatter PCA |
| Z6 | 0086-0002-0054 | Carriage ? Carriage PCA voltage failure | Reboot, Check trailing cable, VPS cable, repalce if damaged., Check 32V Diagnostic LED Carriage/formatter diagnostic, Replace Formatter PCA, Replace Mechatronics PCA |
| Z6 | 0086-0002-0067 | Carriage ? Carriage PCA USING_DEBUGGING_CODE | Reboot, updatae firmware, run 0001-033-box disk diagnostics, replace carriage PCA, change Hard disk using 0001-04 E box rest HPP to be removed |
| Z6 | 0086-0002-0069 | Carriage ? Carriage PCA EXECUTION_ERROR | Reboot, updatae firmware, run 0001-033-box disk diagnostics, replace carriage PCA, change Hard disk using 0001-04 E box rest HPP to be removed |
| Z6 | 0086-0002-0093 | Carriage PCA communication uC-FPGA error | Reboot, run 0086-01 Carriage - Check electronics diagnostic, Replace Carriage PCA, Replace Formatter PCA |
| Z6 | 0086-0002-0094 | Carriage PCA communication Mech Control FPGA | Reboot, run 0086-01 Carriage - Check electronics diagnostic, Replace Carriage PCA, Replace Formatter PCA |
| Z6 | 0086-0005-0009 | Carriage ? Line sensor connector/cable presence | reboot, Run the 0086-01 Carriage - Check electronics diagnostic, as needed replace: the Carriage PCA. Formatter PCA, Mechatronics PCA |
| Z6 | 0086-0005-0065 | Carriage ? Line sensor distance check failure | Reboot, Check the line sensor, 0086-01 Carriage electronics diagnostic. replace as needed: Line Sensor, Carriage PCA, Formatter PCA, Mechatronics PCA |
| Z6 | 0086-0005-0074 | Carriage ? Line sensor NVM issue | Reboot, Check the line sensor, 0086-01 Carriage electronics diagnostic. replace as needed: Line Sensor, Carriage PCA, Formatter PCA, Mechatronics PCA |
| Z6 | 0090-0001-0097 | FW ? SYSMGR-BABYSIT baby sit threat lost | Reboot, update firmware, Chage the Formatter PCA |
| Z6 | 0090-0001-0099 | FW ? SYSMGR-BABYSIT process lost | Reboot from power outlet. Update the firmware. Change the Formatter PCA if needed. |
| Z6 | 0090-0004-0080 | FW ? FSM-FSM transition not found | Reboot, update the firmware. Run the Settings ?System ?Restore factory settings, Clean HDD using front panel tool, charge the Hard Disk , change the Formatter board. |
| Z6 | 0090-0006-0084 | FW ? (EH-CIO) connectivity JDI failure after cold reset | Check for lates firware and update. Reboot. Run the Settings ?Connectivity ?Restore connectivity factory settings, charge the Hard Disk , change the Formatter board. |
| Z6 | 0090-0006-0086 | FW ? (EH-CIO) connectivity heart beat stop / process lost | Check that the JDI PCA is undamaged, change if needed. Run the Settings ?Connectivity ?Restore connectivity factory settings, Change HDD, Change Formatter PCA |
| Z6 | 0090-0007-0005 | FW ? EH-PDL timeout | Check and update firmware. Check computer network speed. Run the Settings ?System ?Restore factory settings, Change Hard Disk, Replace Formatter PCA |
| Z6 | 0090-0007-0044 | FW-EH-PDL out of memory ? No memory to start PDL | Run 0001-05 E-box - Delete job manager queue diagnostic, Clean HDD, change Hard Disk using 0001-04 E bos-rest HDD, upgrade the firmware |
| Z6 | 0090-0007-0082 | FW ? EH-PDL fil locked/protected for printing | Reboot, upgrade firmware, change Hard disk, run 0001-03 E-box diagnostic, Replace the formatter board |
| Z6 | 0090-0007-0085 | FW ? EH-PDL disk full | Check for latest firmware, reboot, Run the 0001-05 E-box - Delete job manager queue diagnostic, Clean HDD, change Hard Disk, replace Formatter PCA |
| Z6 | 0090-0007-0087 | FW ? EH-PDL PS fonts missing | Check for latest firmware, Reboot, Run the Settings ?System ?Restore factory settings, Clean HDD, change Hard Disk, replace Formatter PCA |
| Z6 | 0090-0007-0089 | FW ? EH-PDL unexpended end of job | Check for latest firmware, reboot, Run the 0001-05 E-box - Delete job manager queue diagnostic, Clean and change HDD, update firmware |
| Z6 | 0090-0007-0096 | FW ? EH-PDL parse error | Check for latest firmware, reboot, Run the 0001-05 E-box - Delete job manager queue diagnostic, Clean and change HDD, update firmware, repalce Formatter PCA |
| Z6 | 0090-0008-0080 | FW ? EH-VPM Raster configur failed / JPEG library error | Check that the printer has the latest firmware, Reboot, Clean the HDD, change the Hard Disk, Upgrade the firmware, replace the formatter PCA |
| Z6 | 0090-0010-0080 | FW ? EH-JS Generic issue | Check firmware, reboot, clean the HDD< change the Hard Disk, Upgrade the firmware. Replace the formatter PCA |
| Z6 | 0090-0012-0083 | EH-PM File format issue/not supported PDL | Check job has the right format and is supported by the software, check for firmware update, Reboot. Delete Job manager que, upgrade firware. |
| Z6 | 0090-0018-0004 | FW ? Unable to connect to FP / FP connection lost | Check the Printer firmware. Reboot, Check the Fron Panel is undamaged, upgrade the firmware, replace the front panel, replace the formatter PCA |
| Z6 | 0090-0085-0042 | Tupperware error MORE_THAN_ONE_TUPPERWARE_IN_USB_ROOT | Remove the USB and make sure there is only one tupperware. |
| Z6 | 0090-0085-0069 | Tupperware error INCORRECT_TUPPERWARE. | Remove the USB and make sure that there is only one tupperware. |
| Z6 | 0090-0090-0003 | FW ? General FW/HW mismatch | Check that the printer has the latest firm, Reboot, Change the Hard disk using the 0001-04 E-box - Rest HDD to be removed diagnostic |
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