Manesh Electronics Inc.

HP DesignJet Printer Sales and Repair in MD, DC, & VA for over 30 years. Call (301) 340-0000

Designjet Error Codes

Model T730

Designjet Error Codes
ModelError CodeProblem DescriptionCorrective Action Options
T730 0001-0082 Real Time Clock (RTC) Battery ran down. go to the Support Menu by pressing the Power key continuously for 15 seconds, Go to the Diagnostics Menu check RTC battery status, replace the RTC battery by replacing the Main PCA
T730 0004-0001 Printer Bundle Board communication failure or malfunction Turn off/on. Check Cables in bundle pCA, Repalce Bundle PCA, Replace Bundle FFC cable, Repalce the Main PCA
T730 0008-0001 Onsite troubleshooting and solution (service engineer) No communication between the Front Panel and the Main PCA, e beeps. Call service engineer.
T730 0021-0132 Weak primer motor or underpowered motor Turn off/on. Check cable to prime pump & PCA, Replace cables, replace Pump motor, replace the Print bundle PCA.
T730 0021-0161 Priming motor or electrical failure Turn off/on. Check cables, Replace Priming motor, Replace the Print bundle PCA,
T730 0021-0180 Air Leak in Priming System Turn off/on. Remove cover and check Prime Pump air circuit, inspect Fluidic connections. Repalce Fluidic pump, replace pump motor
T730 0024-0000 The ink does not flow to the PHA during the PHA startup process Reseat the PHA and ensure the ink tube connections are correct, install PHA replacement kit, replace RIDS (Ink Tubes)
T730 0024-1000 Out of ink ,faulty or missing cartridge during the PHA startup Check ink cartridges are seated, reinsert. Change ink to new cartridge.
T730 0024-1100 Out of ink detected in altered supplies try agin with New unused HP supplies.
T730 0026-0061 ISS motor stall or bad encoder disc Restart, run service diagnostic test to verify ISS, replace ISS, run Service diagnostics to test and verify ISS and sensors
T730 0026-0100 ISS Optotrip failureOther Turn Off/on. Run ISS diagnostic test, insure ISS cables are OK, ensure no ink spots or debis on media or opto sensors. Replace ISS
T730 0026-0200 ISS Bongo Malfunction Check ink supplies. Ensure they are genuine HP ink supplies.
T730 0026-XXXX Silent S.E. for troubleshooting call HP tech
T730 0027-00XX PHA problem, Carriage PCA, Trailing Cable, Main PCA Remove clean and reseat PHA kit, check ink tubes latch, if under warranty arrange for PHA replacement
T730 0041-0017 Unable to move Paper Servo or no feedback received. Turn off/on. Go to support menu press Power key 15 sec. run paper servo diagnostic test, replace paper motor, replace feed encoder sensor PCA, repalce Paper Motor, Replace Main PCA
T730 0042-0117 Unable to move Carriage Servo or no feedback received. Turn off/on. Check carriage motor belt, replace carriage belt, replace carriage motor
T730 0043-0017 Unable to move Pick Servo or no feedback received Remove covers and chec that cables to Printer Bundle Board, pick motor . Repalce Cable, Repalce pick motor
T730 0045-0017 Unable to move Rewind Servo or no feedback received. Turn off/on. Remove spindle, check gear and cap position, look for damage, replace spindle, check cable to Main PCA, repalce left roll support, replace main PCA
T730 0051-0101 Top (SFP) or Front (MFP) Cover sensor failure, Main PCA failure Turn off/on. Run top cover sonsor diagnostic, replace the top cover sensor PCA, replace cable, replace Main PCA
T730 0051-0201 PHA door sensor failure Turn off/on. Run top cover sonsor diagnostic, replace door sensor PCA, replace cable, replace Main PCA
T730 0051-0301 Ink Cartridge door sensor failure Turn off/on. Check cable to door, replace ink cartidge door sensor, replace main PCA
T730 0053-0201 Output Tray sensor failure Turn off/on. Run Output Tray Sensor diagnostic, Check output try sensor and replace if needed, replace output tray sensor assembly, replace Main PCA
T730 0059-0190 Conflict found between NVM main and backup The error appears if during a service operation, the Main PCA or the NVM backup PCA are replaced by a reused part (not a new spare part).
T730 0059-0191 Default data found in both NVM main and backup The error appears if during a service operation, the Main PCA and the NVM backup PCA are replaced at the same time, restart printer between replacing parts.
T730 0059-0289 NVM backup is missing or does not work correctly Ensure NVM backup cable is properly connected, replace the NVM backup
T730 0085-0101 Feed index encoder sensor does not work properly Turn off/on. Check all cables to the Main PCA, replace cables, repalce feed index encoder sensor PCA, replace Encoder Disk
T730 0085-0201 Feed encoder sensor does not work properly Turn off/on. Check cables connected to Main PCA,replace cables, replace feed encoder sensor PCA, replace encoder disk
T730 0087-0001 Encoder Strip Failure Turn off/0n. Check the Encoder Strip, clean or replace. Replace encoder strip sensor.
T730 0153-0302 Multi-Sheet Tray presence not detected Ensure that the Multi-Sheet Tray is properly placed and the latch is closed, check cable connection to the MPCA
T730 0824-XXXX Silent Error IDS startup problem: Silent System Errors not shown in the Front Panel. Refer to Ink supplies troubleshooting for more information
T730 0942-0188 Carriage homing problem Reboot system, clean encoder strip, Check encoder strip, scan axis and service station parts, repalce parts if needed.
T730 0955-0050 Line sensor failureOther Turn off/on, run the Line Sensor diagnostic , replace damaged cable, replace line sensor, replace carriage assembly, replace belt, replace Main PCA