T830 |
0001-0082 |
Real Time Clock (RTC) Battery ran down. |
go to the Support Menu by pressing the Power key continuously for 15 seconds, Go to the Diagnostics Menu check RTC battery status, replace the RTC battery by replacing the Main PCA |
T830 |
0004-0001 |
Printer Bundle Board communication failure or malfunction |
Turn off/on. Check Cables in bundle pCA, Repalce Bundle PCA, Replace Bundle FFC cable, Repalce the Main PCA |
T830 |
0008-0001 |
Onsite troubleshooting and solution (service engineer) |
No communication between the Front Panel and the Main PCA, e beeps. Call service engineer. |
T830 |
0009-0101 |
Scanner Bundle Board PCAOther |
Turn off/on. Check Cables in bundle PCA, Scanner Repalce Bundle PCA, Replace Main PCA |
T830 |
0009-0174 |
Scanner bundle PCA Non-volatile memory issue |
Turn off/on. Check cables, Replace scan Bundle Board |
T830 |
0009-0201 |
Scanner Motor Failure |
Turn off/on. Run the Scanner Media Drive diagnostics test, Replace Scanner motor and transmission, check pinch rollers and sliders, run scanner media diagnostics. |
T830 |
0009-0301 |
Scanbar failure |
Turn off/on. Rrint scanner diagnostic plot or calibrate, scan check results, Check scanbar to PCA connections, replace scanbar set, recalibrate. |
T830 |
0009-0401 |
Scanner slider failure |
open scanner lid, check for wear, dirt on sliders, replace as needed, if blocked remove scanner platen & clean, check & removes staples, debris. |
T830 |
0021-0017 |
Service station is not able to move all the way |
Turn off open PHA door and look for obstacles blocking SVS movement, Reconnect power, check cables, replace service station, Replace the Bundle Board, |
T830 |
0021-0132 |
Weak primer motor or underpowered motor |
Turn off/on. Check cable to prime pump & PCA, Replace cables, replace Pump motor, replace the Print bundle PCA. |
T830 |
0021-0161 |
Priming motor or electrical failure |
Turn off/on. Check cables, Replace Priming motor, Replace the Print bundle PCA, |
T830 |
0021-0180 |
Air Leak in Priming System |
Turn off/on. Remove cover and check Prime Pump air circuit, inspect Fluidic connections. Repalce Fluidic pump, replace pump motor |
T830 |
0024-0000 |
The ink does not flow to the PHA during the PHA startup process |
Reseat the PHA and ensure the ink tube connections are correct, install PHA replacement kit, replace RIDS (Ink Tubes) |
T830 |
0024-1000 |
Out of ink ,faulty or missing cartridge during the PHA startup |
Check ink cartridges are seated, reinsert. Change ink to new cartridge. |
T830 |
0024-1100 |
Out of ink detected in altered supplies |
try agin with New unused HP supplies. |
T830 |
0026-0061 |
ISS motor stall or bad encoder disc |
Restart, run service diagnostic test to verify ISS, replace ISS, run Service diagnostics to test and verify ISS and sensors |
T830 |
0026-0100 |
ISS Optotrip failureOther |
Turn Off/on. Run ISS diagnostic test, insure ISS cables are OK, ensure no ink spots or debis on media or opto sensors. Replace ISS |
T830 |
0026-0200 |
ISS Bongo Malfunction |
Check ink supplies. Ensure they are genuine HP ink supplies. |
T830 |
0026-XXXX |
Silent S.E. for troubleshooting |
call HP tech |
T830 |
0027-00XX |
PHA problem, Carriage PCA, Trailing Cable, Main PCA |
Remove clean and reseat PHA kit, check ink tubes latch, if under warranty arrange for PHA replacement |
T830 |
0041-0017 |
Unable to move Paper Servo or no feedback received. |
Turn off/on. Go to support menu press Power key 15 sec. run paper servo diagnostic test, replace paper motor, replace feed encoder sensor PCA, repalce Paper Motor, Replace Main PCA |
T830 |
0042-0117 |
Unable to move Carriage Servo or no feedback received. |
Turn off/on. Check carriage motor belt, replace carriage belt, replace carriage motor |
T830 |
0043-0017 |
Unable to move Pick Servo or no feedback received |
Remove covers and chec that cables to Printer Bundle Board, pick motor . Repalce Cable, Repalce pick motor |
T830 |
0045-0017 |
Unable to move Rewind Servo or no feedback received. |
Turn off/on. Remove spindle, check gear and cap position, look for damage, replace spindle, check cable to Main PCA, repalce left roll support, replace main PCA |
T830 |
0051-0101 |
Top (SFP) or Front (MFP) Cover sensor failure, Main PCA failure |
Turn off/on. Run top cover sonsor diagnostic, replace the top cover sensor PCA, replace cable, replace Main PCA |
T830 |
0051-0201 |
PHA door sensor failure |
Turn off/on. Run top cover sonsor diagnostic, replace door sensor PCA, replace cable, replace Main PCA |
T830 |
0051-0301 |
Ink Cartridge door sensor failure |
Turn off/on. Check cable to door, replace ink cartidge door sensor, replace main PCA |
T830 |
0053-0201 |
Output Tray sensor failure |
Turn off/on. Run Output Tray Sensor diagnostic, Check output try sensor and replace if needed, replace output tray sensor assembly, replace Main PCA |
T830 |
0059-0190 |
Conflict found between NVM main and backup |
The error appears if during a service operation, the Main PCA or the NVM backup PCA are replaced by a reused part (not a new spare part). |
T830 |
0059-0191 |
Default data found in both NVM main and backup |
The error appears if during a service operation, the Main PCA and the NVM backup PCA are replaced at the same time, restart printer between replacing parts. |
T830 |
0059-0289 |
NVM backup is missing or does not work correctly |
Ensure NVM backup cable is properly connected, replace the NVM backup |
T830 |
0085-0101 |
Feed index encoder sensor does not work properly |
Turn off/on. Check all cables to the Main PCA, replace cables, repalce feed index encoder sensor PCA, replace Encoder Disk |
T830 |
0085-0201 |
Feed encoder sensor does not work properly |
Turn off/on. Check cables connected to Main PCA,replace cables, replace feed encoder sensor PCA, replace encoder disk |
T830 |
0087-0001 |
Encoder Strip Failure |
Turn off/0n. Check the Encoder Strip, clean or replace. Replace encoder strip sensor. |
T830 |
0153-0302 |
Multi-Sheet Tray presence not detected |
Ensure that the Multi-Sheet Tray is properly placed and the latch is closed, check cable connection to the MPCA |
T830 |
0824-XXXX |
Silent Error |
IDS startup problem: Silent System Errors not shown in the Front Panel. Refer to Ink supplies troubleshooting for more information |
T830 |
0942-0188 |
Carriage homing problem |
Reboot system, clean encoder strip, Check encoder strip, scan axis and service station parts, repalce parts if needed. |
T830 |
0955-0050 |
Line sensor failureOther |
Turn off/on, run the Line Sensor diagnostic , replace damaged cable, replace line sensor, replace carriage assembly, replace belt, replace Main PCA |