| T1600 |
0001-0001-0003 |
Firmware Detected an unsupported Engine PCA Version |
Restart device. Check firmware is up to date. Run the 00102 Check Mechatronics to check Engine PCA version. Replace Engine PCA if needed. |
| T1600 |
0001-0001-0004 |
Engine PCA cannot Communicate with Formatter PCA. |
Restart device. Check communication cable from Formatter PCA to Engine PCA. Run the 00102 Check Mechatronics to check status of Engine PCA, Replace Engine PCA,Formatter, if needed. |
| T1600 |
0001-0001-0010 |
Firmware detected internal Voltage in Engine PCA out of range. |
Restart Device. Run the 00102 Check Mechatronics diagnostic to check input voltage from the engine PCA, Replace Engine PCA if needed. |
| T1600 |
0001-0001-0052 |
cable from Engine PCA is not connected to Power Supply PCA |
Restart the device. Check power cable to Engine PCA for damage.Run the 00102 Check Mechatronics diagnostic of communication to engine PCA, Replace Engine PCA if needed. |
| T1600 |
0001-0001-0053 |
Engine PCA is not properly connected to the Formatter PCA |
Restart the device.Check Engine PCA connections, clean the gold contacts Engine PCA PCI connector, Run 00102 Check Mainboard electronics, replace Engine PCA, replace Formatter PCA |
| T1600 |
0001-0001-0095 |
32V voltage out of spectiƭcation in Engine PCA |
Restart the device. Check power cable to Engine PCA for damage.Run the 00102 Check Mechatronics check 32Vvoltage from the Engine PCA. Replace Power supply, PCA if needed. Replace Engine PCA |
| T1600 |
0001-0006-0002 |
Printer has not been able to detect the RFID PCA |
Restart the device. Run the 00104 Check RFID electronics, check RFID PCA status. Check RFID cable. Obtain diagnostic package, Technician contact Level 3 for support. |
| T1600 |
0001-0006-0048 |
Not able to receive data that has been sent from the RFID PCA |
Restart the device. Run the 00104 Check RFID electronics, check RFID PCA status. Check RFID cable. Obtain diagnostic package, Technician contact Level 3 for support. |
| T1600 |
0001-0008-0002 |
32 V voltage our of specification |
Restart the device. Run the 00101 Check one rail service diagnostic and check if the 32 V signal. Replace the DC/DC Power Supply PCA. |
| T1600 |
0001-0008-0009 |
Data cable from the DC/DC Power Supply is not connected |
Restart the device. Check that the cable from the DC/DC Power supply PCA to Engine PCA. Run 00101 Check one rail diagnostics. Replace the DC/DC poer supply PCA. Replace Engine PCA. |
| T1600 |
0001-0008-0011 |
32V voltage out of speciƭcation, overvoltage. |
Restart the device. Run the 00101 Check one rail service diagnostic. Replace DC/DC power supply PCA |
| T1600 |
0001-0008-0015 |
electrical protection from the DC/DC Power Supply not working |
Restart the device. Run the 00101 Check one rail service diagnostic to check communication status. Replace DC/DC Power supply PCA. |
| T1600 |
0001-0008-0054 |
Voltage out of speciƭcation, overvoltage or undervoltage |
Restart the device. Run the 00101 Check one rail service diagnostic and check if the 32V signal. Replace the DC/DC power supply PCA. |
| T1600 |
0001-0009-0080 |
The E-box fan is malfunctioning. |
Restart the device. Check that the cable from the fan to the Engine PCA. Check Ebox fan for blockage, debris. Run the 00102 Check Mechatronics. Replace the E-box fan. |
| T1600 |
0021-0001-0001 |
Drop Detector not working as expected or cannot be detected |
Restart the device. Check the Drop detector to Service station cable. Run the 02101 Check Electronics service diagnostic. Replace the Drop Detector. Replace the Service station PCA |
| T1600 |
0021-0001-0010 |
malfunction in Drop Detector |
Restart the device. Run the 02101 Check Electronics service diagnostic test . Replace the Drop Detector. Replace the Service station PCA |
| T1600 |
0021-0001-0080 |
The Drop detector sensor has detected particles, ex: hair, paper |
Restart, Cleaning process needed. Clean the Drop Detector, Check printhead health, clean dirty encoder, run diagnostics, replace drop detector, replace service station PCA. |
| T1600 |
0021-0002-0001 |
Issue with Service Station motor |
Restart, clear service station path, remove any visable obstacles, check cables to service station, replace if needed, run 02101 and 02102 diagnostics, replace service station |
| T1600 |
0021-0002-0017 |
Electrical or mechanical issue with Service Station |
Restart, clear service station path, remove any visable obstacles, check cables to service station, replace if needed, run 02101 and 02102 diagnostics, replace service station |
| T1600 |
0021-0002-0065 |
Movement issue with the Service Station motor |
Restart, clear service station path, remove any visable obstacles, check cables to service station, replace if needed, run 02101 and 02102 diagnostics, replace service station |
| T1600 |
0021-0003-0161 |
There is an electrical fault in Primer valve 1 |
Restart. Check valve and connectors properly connected? not broken, dirty,damaged? Run the 02103 Check Primer motor, replace Primer valve, replace Engine PCA |
| T1600 |
0021-0003-0261 |
There is an electrical fault in Primer valve 2 |
Restart. Check valve and connectors properly connected? not broken, dirty,damaged? Run the 02103 Check Primer motor, replace Primer valve, replace Engine PCA |
| T1600 |
0021-0003-0162 |
The Primer valve 1 driver located in the Engine PCA over temp |
Restart. Check valve and connectors properly connected? not broken, dirty,damaged? Run the 02103 Check Primer motor, replace Primer valve, replace Engine PCA |
| T1600 |
0021-0003-0262 |
The Primer valve 2 driver located in the Engine PCA over temp |
Restart. Check valve and connectors properly connected? not broken, dirty,damaged? Run the 02103 Check Primer motor, replace Primer valve, replace Engine PCA |
| T1600 |
0021-0003-0163 |
Motor driver not working while Primer valve 1 is working |
Restart. Check valve and connectors properly connected? not broken, dirty,damaged? Run the 02103 Check Primer motor, replace Primer valve, replace Engine PCA |
| T1600 |
0021-0003-0263 |
Motor driver not working while Primer valve 2 is working |
Restart. Check valve and connectors properly connected? not broken, dirty,damaged? Run the 02103 Check Primer motor, replace Primer valve, replace Engine PCA |
| T1600 |
0021-0004-0161 |
There is an electrical fault in Primer pump 1 |
Restart. Check pump and connectors properly connected? not broken, dirty,damaged? Run the 02103 Check Primer motor, replace Primer pump, replace Engine PCA |
| T1600 |
0021-0004-0261 |
There is an electrical fault in Primer pump 2 |
Restart. Check pump and connectors properly connected? not broken, dirty,damaged? Run the 02103 Check Primer motor, replace Primer pump, replace Engine PCA |
| T1600 |
0021-0004-0162 |
Primer pump 1 in the Engine PCA is over-temperature |
Restart. Check pump and connectors properly connected? not broken, dirty,damaged? Run the 02103 Check Primer motor, replace Primer pump, replace Engine PCA |
| T1600 |
0021-0004-0262 |
Primer pump 2 in the Engine PCA is over-temperature |
Restart. Check pump and connectors properly connected? not broken, dirty,damaged? Run the 02103 Check Primer motor, replace Primer pump, replace Engine PCA |
| T1600 |
0021-0004-0163 |
Motor driver not working, Primer pump 1 is working. |
Restart. Check pump and connectors properly connected? not broken, dirty,damaged? Run the 02103 Check Primer motor, replace Primer pump, replace Engine PCA |
| T1600 |
0021-0004-0263 |
Motor driver not working, Primer pump 2 is working. |
Restart. Check pump and connectors properly connected? not broken, dirty,damaged? Run the 02103 Check Primer motor, replace Primer pump, replace Engine PCA |
| T1600 |
0021-0005-0009 |
cable from Service Station is not connected to Engine PCA |
Restart. Check that the Service Station (SVS) cable to the Engine PCA. Run the 02103 Check Primer motor service diagnostic. Replace cable, replace service station PCA. |
| T1600 |
0022-0104-0005 |
Timeout detected in ISS motor |
Make sure that the ISS motor path is clear. Check that the ISS left bundle cable connected to the ISS motor. |
| T1600 |
0022-0204-0005 |
Timeout detected in ISS motor |
Make sure that the ISS motor path is clear. Check that the ISS left bundle cable connected to the ISS motor. |
| T1600 |
0022-0104-0061 |
There is an electrical fault in the ISS motor 1 |
Make sure that the ISS motor path is clear. Run the 02201 Check Electronics service diagnostic. Replace the ISS motor. Replace the Engine PCA. |
| T1600 |
0022-0204-0061 |
There is an electrical fault in the ISS motor 2 |
Make sure that the ISS motor path is clear. Run the 02201 Check Electronics service diagnostic. Replace the ISS motor. Replace the Engine PCA. |
| T1600 |
0022-0104-0062 |
The ISS motor 1 driver is over-temperature |
Make sure that the ISS motor path is clear. Run the 02201 Check Electronics service diagnostic. Replace the ISS motor. Replace the Engine PCA. |
| T1600 |
0022-0204-0062 |
The ISS motor 2 driver is over-temperature |
Make sure that the ISS motor path is clear. Run the 02201 Check Electronics service diagnostic. Replace the ISS motor. Replace the Engine PCA. |
| T1600 |
0022-0104-0063 |
Motor driver not working as expected while ISS motor 1 is working |
Make sure that the ISS motor path is clear. Run the 02201 Check Electronics service diagnostic. Replace the ISS motor. Replace the Engine PCA. |
| T1600 |
0022-0204-0063 |
Motor driver not working as expected while ISS motor 2 is working |
Make sure that the ISS motor path is clear. Run the 02201 Check Electronics service diagnostic. Replace the ISS motor. Replace the Engine PCA. |
| T1600 |
0003-0009-0009 |
Cable from Power Supply to Formatter PCA not connected |
Check that the cable between PSU to Formatter PCA. Run the 00301 Check Power Supply Fan. Replace the Power Supply Unit. |
| T1600 |
0003-0009-0080 |
The PSU fan is malfunctioning |
Check that the cable between PSU to Formatter PCA. Check the PSU fan. Clean/unblock fan. Run the 00301 Check Power Supply Fan. Replace the Power Supply Unit. |
| T1600 |
0045-0002-0001 |
The Formatter is malfunctioning |
Make sure that the printer has the latest firmware version. Upgrade firmware. Run the 04501 Check Mainboard service diagnostic. Replace formatter. |
| T1600 |
0045-0002-0003 |
The firmware has detected an unsupported Formatter PCA version |
Make sure that the printer has the latest firmware version. Upgrade firmware. Run the 04501 Check Mainboard service diagnostic. Replace formatter. |
| T1600 |
0045-0002-0021 |
The temperature of the Formatter is beyond maximum margin |
Check that the CPU Fan or Eebox Fan. Clean/unblock fan. Run the 04501 Check Mainboard service diagnostic. Replace Formatter. |
| T1600 |
0045-0002-0040 |
Formatter battery dead/missing |
Check that the battery is properly connected. Replace the battery. |
| T1600 |
0045-0002-0067 |
Unsupported Formatter's internal FW version. |
Make sure that the printer has the latest firmware version. Upgrade firmware. Run the 00105 Check Disk service diagnostic. Change the Hard Disk using the 00107 Reset HDD to be removed diagnostic. Replace formatter PCA. |
| T1600 |
0045-0002-0069 |
Formatter's internal firmware issue |
Make sure that the printer has the latest firmware version. Upgrade firmware. Run the 00105 Check Disk service diagnostic. Change the Hard Disk using the 00107 Reset HDD to be removed diagnostic. Replace formatter PCA. |
| T1600 |
0045-0002-0078 |
BIOS version has to be updated |
Make sure that the printer has the latest firmware version. Upgrade firmware. Run the 04501 Check Mainboard service diagnostic. Replace formatter. |
| T1600 |
0045-0004-0001 |
Cannot communicate with JDI microcontroller |
Run the 00103 Check connectivity service diagnostic. Run the 09901 Hard reset connectivity service diagnostic. Replace Formatter |
| T1600 |
0045-0004-0002 |
JDI microcontroller initialization error |
Run the 00103 Check connectivity service diagnostic. Run the 09901 Hard reset connectivity service diagnostic. Replace Formatter |
| T1600 |
0045-0004-0043 |
JDI memory corrupted or Failure |
Run the 00103 Check connectivity service diagnostic. Run the 09901 Hard reset connectivity service diagnostic. Replace Formatter |
| T1600 |
0045-0004-0086 |
JDI MAC direction not conƭgured or lost |
Run the 00103 Check connectivity service diagnostic. Run the 09901 Hard reset connectivity service diagnostic. Replace Formatter |
| T1600 |
0045-0008-0102 |
HDD not present or not detected |
Check the HDD cable to Formatter PCA. Re-image or replace HDD using the 00107 Reset HDD service Diagnostic. Replace Formatter. |
| T1600 |
0045-0008-0140 |
Printer detects HDD as empty |
Check the HDD cable to Formatter PCA. Re-image or replace HDD using the 00107 Reset HDD service Diagnostic. Replace Formatter. |
| T1600 |
0045-0008-0143 |
Printer detects HDD with a partition issue |
Check the HDD cable to Formatter PCA. Re-image or replace HDD using the 00107 Reset HDD service Diagnostic. Replace Formatter. |
| T1600 |
0045-0008-0174 |
Problem with NVM configuration from the Hard Disk |
Check the HDD cable to Formatter PCA. Run the 00105 Check Disk service diagnostic. Replace HDD using the 00107 Reset HDD service Diagnostic. |
| T1600 |
0045-0008-0180 |
HDD Failed to mount rootfs (no boot loader) |
Check the HDD cable to Formatter PCA. Re-image or replace HDD using the 00107 Reset HDD service Diagnostic. Replace Formatter. |
| T1600 |
0045-0008-0181 |
HDD Boot loader issue |
Check the HDD cable to Formatter PCA. Re-image or replace HDD using the 00107 Reset HDD service Diagnostic. Replace Formatter. |
| T1600 |
0045-0008-0182 |
HDD Boot loader error |
Check the HDD cable to Formatter PCA. Re-image or replace HDD using the 00107 Reset HDD service Diagnostic. Replace Formatter. |
| T1600 |
0045-0008-0184 |
HDD Failed to mount packages |
Check the HDD cable to Formatter PCA. Re-image or replace HDD using the 00107 Reset HDD service Diagnostic. Replace Formatter. |
| T1600 |
0045-0008-0185 |
HDD Failed to run triggers |
Check the HDD cable to Formatter PCA. Re-image or replace HDD using the 00107 Reset HDD service Diagnostic. Replace Formatter. |
| T1600 |
0045-0008-0089 |
HDD Wrong model/mismatch |
Check the HDD cable to Formatter PCA. Re-image or replace HDD using the 00107 Reset HDD service Diagnostic. Replace Formatter. |
| T1600 |
0045-0008-0197 |
HDD PWD locked |
Check the HDD cable to Formatter PCA. Re-image or replace HDD using the 00107 Reset HDD service Diagnostic. Replace Formatter. |
| T1600 |
0045-0011-0081 |
USB Boot loader issue |
Check that Formatter does not have an USB flash drive connected. Replace Formatter PCA. |
| T1600 |
0046-0000-0002 |
Unable to detect the Printer ID PCA or Fuse 3v3 flown in Engine PCA |
Run 04601 Check Printer ID electronics diagnostic. Check that the Printer ID PCA and connection to Formatter. Check fuses F19 or F20 are flown, replace Engine PCA. Order a CryptASIC Service Kit. Replace engine PCA. |
| T1600 |
0046-0000-0082 |
Hardware problem with the Printer ID PCA |
Run the 04601 Check Printer ID electronics diagnostic. Check Printer ID PCA and Formatter PCA connection. Order a CryptASIC Service Kit. Replace Engine PCA. |
| T1600 |
0046-0000-0083 |
Installed Printer ID PCA family configuration does not match |
Run the 04601 Check Printer ID electronics diagnostic. Check Printer ID PCA and Formatter PCA connection. Order a CryptASIC Service Kit. Replace Engine PCA. |
| T1600 |
0046-0000-0084 |
Printer ID PCA has serial number for another product |
Run the 04601 Check Printer ID electronics diagnostic. Check Printer ID PCA and Formatter PCA connection. Order a CryptASIC Service Kit. Replace Engine PCA. |
| T1600 |
0046-0000-0087 |
Hardware problem with the Printer ID PCA |
Run the 04601 Check Printer ID electronics diagnostic. Check Printer ID PCA and Formatter PCA connection. Order a CryptASIC Service Kit. Replace Engine PCA. |
| T1600 |
0046-0000-0099 |
Hardware problem with the Printer ID PCA |
Run the 04601 Check Printer ID electronics diagnostic. Check Printer ID PCA and Formatter PCA connection. Order a CryptASIC Service Kit. Replace Engine PCA. |
| T1600 |
0060-0001-0159 |
Rewinder motor 1 suddenly stops or fails while it is working |
Make sure that the Rewinder motor path is clear. Check the motor, encoder and connectors. Check the Power right bundle cable. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. |
| T1600 |
0060-0001-0259 |
Rewinder motor 2 suddenly stops or fails while it is working |
Make sure that the Rewinder motor path is clear. Check the motor, encoder and connectors. Check the Power right bundle cable. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. |
| T1600 |
0060-0001-0160 |
Direction test for the Rewinder motor 1 has failed |
Make sure that the media path is clear. Check the motor, encoder and connectors. Check the Power right bundle cable. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. |
| T1600 |
0060-0001-0260 |
Direction test for the Rewinder motor 2 has failed |
Make sure that the media path is clear. Check the motor, encoder and connectors. Check the Power right bundle cable. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. |
| T1600 |
0060-0001-0161 |
Electrical fault in Rewinder motor 1 |
Check the motor, encoder and connectors. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. Replace Engine PCA. |
| T1600 |
0060-0001-0261 |
Electrical fault in Rewinder motor 2 |
Check the motor, encoder and connectors. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. Replace Engine PCA. |
| T1600 |
0066-0001-0162 |
Rewinder motor 1 over-temperature |
Check the motor, encoder and connectors. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. Replace Engine PCA. |
| T1600 |
0066-0001-0262 |
Rewinder motor 2 over-temperature |
Check the motor, encoder and connectors. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. Replace Engine PCA. |
| T1600 |
0060-0001-0163 |
Motor driver not working while Rewinder motor 1 is working |
Check the motor, encoder and connectors. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. Replace Engine PCA. |
| T1600 |
0060-0001-0263 |
Motor driver not working while Rewinder motor 2 is working |
Check the motor, encoder and connectors. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. Replace Engine PCA. |
| T1600 |
0060-0001-0159 |
Rewider motor Y suddenly stops or fails while it is working |
Make sure that the Rewinder motor path is clear. Check the motor, encoder and connectors. Check the Power right bundle cable. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. |
| T1600 |
0060-0001-0259 |
Rewider motor Y suddenly stops or fails while it is working |
Make sure that the Rewinder motor path is clear. Check the motor, encoder and connectors. Check the Power right bundle cable. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. |
| T1600 |
0060-0001-0160 |
Direction test for the Rewinder motor 1 has failed |
Make sure that the media path is clear. Check the motor, encoder and connectors. Check the Power right bundle cable. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. |
| T1600 |
0060-0001-0260 |
Direction test for the Rewinder motor 2 has failed |
Make sure that the media path is clear. Check the motor, encoder and connectors. Check the Power right bundle cable. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. |
| T1600 |
0060-0001-0161 |
Electrical fault in Rewinder motor 1 |
Check the motor, encoder and connectors. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. Replace Engine PCA. |
| T1600 |
0060-0001-0261 |
Electrical fault in Rewinder motor 2 |
Check the motor, encoder and connectors. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. Replace Engine PCA. |
| T1600 |
0060-0001-0162 |
Rewinder motor 1 detected over-temperature |
Check the motor, encoder and connectors. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. Replace Engine PCA. |
| T1600 |
0060-0001-0262 |
Rewinder motor 2 detected over-temperature |
Check the motor, encoder and connectors. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. Replace Engine PCA. |
| T1600 |
0060-0001-0163 |
Motor driver not working while Rewinder motor 1 is working |
Check the motor, encoder and connectors. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. Replace Engine PCA. |
| T1600 |
0060-0001-0263 |
Motor driver not working while Rewinder motor 2 is working |
Check the motor, encoder and connectors. Run 06001 Check Rewinder motor service diagnostic. Replace Rewinder motor. Replace Engine PCA. |
| T1600 |
0065-0001-0001 |
OPPS sensor has an electrical or mechanical issue |
Check the OPPS sensor and connector. Make sure that the OPPS sensor media path is clear. Check Signal right bundle cable and connection to Engine PCA. Run the 06505 Check Media motor and sensor service diagnostic. Replace OPPS sensor. |
| T1600 |
0065-0001-0002 |
Not able to detect the OPPS sensor presence |
Check the OPPS sensor and connector. Make sure that the OPPS sensor media path is clear. Check Signal right bundle cable and connection to Engine PCA. Run the 06505 Check Media motor and sensor service diagnostic. Replace OPPS sensor. |
| T1600 |
0065-0002-0008 |
Printer detected jam that does not let Media motor perform |
Make sure that the media path is clear. Check Media motor. Check Power left bundle cable and connection to Engine PCA. Run 06505 Check Media motor and sensor Service diagnostic. Replace Media motor. |
| T1600 |
0065-0002-0009 |
Try to move the Media motor, it does not move |
Make sure that the media path is clear. Check Media motor. Check Power left bundle cable and connection to Engine PCA. Run 06505 Check Media motor and sensor Service diagnostic. Replace Media motor. |
| T1600 |
0065-0002-0059 |
Media motor suddenly stops or fails |
Make sure that the media path is clear. Check Media motor, Analog encoder. Check Power left bundle cable and connection to Engine PCA. Run 06505 Check Media motor and sensor Service diagnostic. Replace Analog encoder. Replace Media motor. |
| T1600 |
0065-0002-0060 |
Direction test for Media motor has failed |
Make sure that the media path is clear. Check Media motor, Analog encoder. Check Power left bundle cable and connection to Engine PCA. Run 06505 Check Media motor and sensor Service diagnostic. Replace Analog encoder. Replace Media motor. |
| T1600 |
0065-0002-0061 |
Electrical fault in Media motor |
Check Media motor, Analog encoder. Run 06505 Check Media motor and sensor Service diagnostic. Replace Media motor. Replace Engine PCA. |
| T1600 |
0065-0002-0062 |
Media motor over-temperature |
Check Media motor, Analog encoder. Run 06505 Check Media motor and sensor Service diagnostic. Replace Media motor. Replace Engine PCA. |
| T1600 |
0065-0002-0063 |
Motor driver not working while Media motor is working |
Check Media motor, Analog encoder. Run 06505 Check Media motor and sensor Service diagnostic. Replace Media motor. Replace Engine PCA. |
| T1600 |
0065-0003-0046 |
Cannot calibrate analog encoder |
Check Media motor, Analog encoder. Check Signal left bundle cable and connection to Engine PCA. Run 06501 Check Electronics Service diagnostic. Replace Analog encoder. |
| T1600 |
0065-0003-0047 |
Analog encoder fails when moving Media Motor |
Check Media motor, Analog encoder. Check Signal left bundle cable and connection to Engine PCA. Run 06501 Check Electronics Service diagnostic. Replace Analog encoder. |
| T1600 |
0065-0003-0074 |
NVM (located in analog encoder PCA) backup read failure |
Check Media motor, Analog encoder. Check Signal left bundle cable and connection to Engine PCA. Run 06501 Check Electronics Service diagnostic. Replace Analog encoder. |
| T1600 |
0065-0004-0059 |
Pinch lifter motor suddenly stops or fails while it is working |
Make sure that the Pinch lifter path is clear. Check Pinch lifter motor and connectors. Check Power right bundle cable connected to Pinch lifter motor and Engine PCA. Run 06506 Check Pinch lifter service diagnostic. Replace Pinch lifter motor. |
| T1600 |
0065-0004-0061 |
Electrical fault in the Pinch lifter motor |
Check Pinch lifter motor and connectors. Run 06506 Check Pinch lifter service diagnostic. Replace Pinch lifter motor. Replace Engine PCA. |
| T1600 |
0065-0004-0062 |
Pinch lifter motor over-temperature |
Check Pinch lifter motor and connectors. Run 06506 Check Pinch lifter service diagnostic. Replace Pinch lifter motor. Replace Engine PCA. |
| T1600 |
0065-0004-0063 |
Motor driver not working while Pinch lifter motor is working |
Check Pinch lifter motor and connectors. Run 06506 Check Pinch lifter service diagnostic. Replace Pinch lifter motor. Replace Engine PCA. |
| T1600 |
0065-0005-0001 |
Pinch lifter EOT sensor has an electrical or mechanical issue |
Check Pinch Lifter EOT sensor and connector. Make sure that the Pinch Lifter media path is clear. Run 06506 Check Pinches Lifter Service diagnostic. Replace Pinch Lifter EOT sensor. |
| T1600 |
0065-0005-0002 |
Not able to detect the Pinch Lifter EOT sensor presence |
Check Pinch Lifter EOT sensor and connector. Check Signal right bundle cable and connected to Engine PCA. Run 06506 Check Pinches Lifter Service diagnostic. Replace Pinch Lifter EOT sensor. |
| T1600 |
0065-0006-0008 |
Detected a jam that does not let Media motor move |
Make sure media path is clear. Check Scan axis Motor. Check Power left bundle cable and connection to Scan axis motor and Engine PCA. Check linear encoder and sensor not bent or damaged. Run 06504 Check Scan motor Service diagnostic. Replace linear strip encoder. Replace the Scan axis motor. Replace the Carriage PCA. |
| T1600 |
0065-0006-0059 |
Scan-axis motor suddenly stops or fails |
Make sure media path is clear. Check Scan axis Motor. Check Power left bundle cable and connection to Scan axis motor and Engine PCA. Check linear encoder and sensor not bent or damaged. Run 06504 Check Scan motor Service diagnostic. Replace Linear encoder strip. |
| T1600 |
0065-0006-0060 |
Direction test for Scan-axis motor has failed. |
Make sure media path is clear. Check Scan axis Motor. Check Power left bundle cable and connection to Scan axis motor and Engine PCA. Check linear encoder and sensor not bent or damaged. Run 06504 Check Scan motor Service diagnostic. Replace Linear encoder strip. |
| T1600 |
0065-0006-0061 |
Electrical fault in Scan-axis motor. |
Check Scan axis Motor. Run 06504 Check Scan–axis motor service diagnostic. Replace Scan-axis motor. Replace the Engine PCA. |
| T1600 |
0065-0006-0062 |
Scan-axis motor detected over-temperature |
Check Scan axis Motor. Run 06504 Check Scan–axis motor service diagnostic. Replace Scan-axis motor. Replace the Engine PCA. |
| T1600 |
0065-0006-0063 |
Motor driver not working while Scan-axis motor is working |
Check Scan axis Motor. Run 06504 Check Scan–axis motor service diagnostic. Replace Scan-axis motor. Replace the Engine PCA. |
| T1600 |
0065-0007-0017 |
Electrical or mechanical issue with PRS solenoid |
Check the PRS solenoid. Run 06503 Check PRS Service Diagnostic. Replace PRS Solenoid. Replace Engine PCA. |
| T1600 |
0065-0007-0080 |
PRS solenoid has not moved while been activated |
Check the PRS solenoid. Run 06503 Check PRS Service Diagnostic. Replace PRS Solenoid. Replace Engine PCA. |
| T1600 |
0065-0007-0081 |
PRS solenoid has not moved after been deactivated |
Check the PRS solenoid. Run 06503 Check PRS Service Diagnostic. Replace PRS Solenoid. Replace Engine PCA. |
| T1600 |
0065-0008-0059 |
Starwheel motor suddenly stops or fails while it is working. |
Make sure that the Starwheel mechanism is clear. Check the Starwheel motor and connectors. Check Power left bundle cable and connection to Starwheel motor and Engine PCA. Run 06502 Check Starwheel motor and sensor service diagnostic. Replace Starwheel motor. |
| T1600 |
0065-0008-0060 |
Direction test for Starwheel motor has failed |
Make sure that the Starwheel mechanism is clear. Check the Starwheel motor and connectors. Check Power left bundle cable and connection to Starwheel motor and Engine PCA. Run 06502 Check Starwheel motor and sensor service diagnostic. Replace Starwheel motor. |
| T1600 |
0065-0008-0061 |
Electrical fault in Starwheel motor. |
Check the Starwheel motor and connectors. Run 06502 Check Starwheel motor and sensor service diagnostic. Replace Starwheel motor. Replace Engine PCA. |
| T1600 |
0065-0008-0062 |
Starwheel motor driver has detected an over-temperature |
Check the Starwheel motor and connectors. Run 06502 Check Starwheel motor and sensor service diagnostic. Replace Starwheel motor. Replace Engine PCA. |
| T1600 |
0065-0008-0063 |
Motor driver not working while Starwheel motor is working |
Check the Starwheel motor and connectors. Run 06502 Check Starwheel motor and sensor service diagnostic. Replace Starwheel motor. Replace Engine PCA. |
| T1600 |
0065-0009-0001 |
Starwheels EOT sensor has an electrical or mechanical issue |
Check Starwheel EOT sensor and connector. Make sure Starwheels media path is clear. Check Signal left bundle cable and connection to Engine PCA. Run 06502 Check Starwheel motor and sensor service diagnostic. Replace Starwheels EOT sensor. |
| T1600 |
0065-0009-0002 |
Not able to detect the Starwheels EOT sensor presence |
Check Starwheel EOT sensor and connector. Check Signal left bundle cable and connection to Engine PCA. Run 06502 Check Starwheel motor and sensor service diagnostic. Replace Starwheels EOT sensor. |
| T1600 |
0065-0010-0059 |
Overdrive motor suddenly stops or fails |
Make sure that the integrated stacker is clear. Check Overdrive motor and connectors. Check the Power right bundle cable and connection to Engine PCA. Run 06507 Check Overdrive motor service diagnostic. Replace Overdrive motor. |
| T1600 |
0065-0010-0060 |
Direction test for Overdrive motor has failed |
Make sure that the integrated stacker is clear. Check Overdrive motor and connectors. Check the Power right bundle cable and connection to Engine PCA. Run 06507 Check Overdrive motor service diagnostic. Replace Overdrive motor. |
| T1600 |
0065-0010-0061 |
Electrical fault in Overdrive motor |
Check Overdrive motor and connectors. Run 06507 Check Overdrive motor service diagnostic. Replace Overdrive motor. Replace Engine PCA. |
| T1600 |
0065-0010-0062 |
Overdrive motor over-temperature |
Check Overdrive motor and connectors. Run 06507 Check Overdrive motor service diagnostic. Replace Overdrive motor. Replace Engine PCA. |
| T1600 |
0065-0010-0063 |
Motor driver not working while Overdrive motor is working |
Check Overdrive motor and connectors. Run 06507 Check Overdrive motor service diagnostic. Replace Overdrive motor. Replace Engine PCA. |
| T1600 |
0066-0001-0059 |
Cutter motor suddenly stops or fails while it is working |
Make sure that the media path is clear. Check the Cutter motor. Check Power left bundle cable and connection to Cutter Motor and Engine PCA. Run 06601 Check Electronics service diagnostic. Replace Cutter motor. |
| T1600 |
0066-0001-0060 |
Direction test for Cutter motor has failed |
Make sure that the media path is clear. Check the Cutter motor. Check Power left bundle cable and connection to Cutter Motor and Engine PCA. Run 06601 Check Electronics service diagnostic. Replace Cutter motor. |
| T1600 |
0066-0001-0061 |
Electrical fault in Cutter motor |
Check the Cutter motor. Run 06601 Check Electronics service diagnostic. Replace Cutter motor. Replace Engine PCA. |
| T1600 |
0066-0001-0062 |
Cutter motor over-temperature |
Check the Cutter motor. Run 06601 Check Electronics service diagnostic. Replace Cutter motor. Replace Engine PCA. |
| T1600 |
0066-0001-0063 |
Motor driver not working while Cutter motor is working |
Check the Cutter motor. Run 06601 Check Electronics service diagnostic. Replace Cutter motor. Replace Engine PCA. |
| T1600 |
0066-0003-0009 |
Cable from Cutter is not properly connected to Engine PCA |
Check the Cutter cable to Engine PCA. Run 06601 Check Electronics service diagnostic. Replace Cutter motor. Replace Engine PCA. |
| T1600 |
0075-0001-0001 |
Full sensor has an electrical or mechanical issue |
Check Full sensor and connector. Make sure that the Integrated Stacker path is clear. Check Signal right bundle cable and connection to Engine PCA. Run 07504 Check Sensors service diagnostic. Replace Full sensor. |
| T1600 |
0075-0001-0002 |
Not able to detect the Full sensor presence |
Check Full sensor and connector. Make sure that the Integrated Stacker path is clear. Check Signal right bundle cable and connection to Engine PCA. Run 07504 Check Sensors service diagnostic. Replace Full sensor. |
| T1600 |
0075-0002-0001 |
Jam sensor has an electrical or mechanical issue |
Check Jam sensor and connector. Make sure that the Integrated Stacker path is clear. Run 07504 Check Sensors service diagnostic. Replace Jam sensor. |
| T1600 |
0075-0002-0002 |
Not able to detect the Jam sensor presence. |
Check Jam sensor and connector. Check Signal right bundle cable and connection to Engine PCA. Run 07504 Check Sensors service diagnostic. Replace Jam sensor. |
| T1600 |
0075-0003-0001 |
Output valve EOT sensor has an electrical or mechanical issue |
Check Output valve EOT sensor and connector. Make sure Output path is clear. Check Signal left bundle cable and connection to Engine PCA. Run 07501 Check Electronics service diagnostic. Replace Output valve EOT sensor. |
| T1600 |
0075-0003-0002 |
Not able to detect Output valve EOT sensor |
Check Output valve EOT sensor and connector. Check Signal left bundle cable and connection to Engine PCA. Run 07501 Check Electronics service diagnostic. Replace Output valve EOT sensor. |
| T1600 |
0075-0004-0059 |
Output valve motor suddenly stops or fails |
Make sure the Integrated stacker path as well as the Output valve motor gears are clear. Check that the Output valve motor. Check that Power right bundle cable and connections to Output valve motor and Engine PCA. Run the 07502 Check Output Valve motor service diagnostic. Replace the Output valve motor. |
| T1600 |
0075-0004-0061 |
Electrical fault in the Output valve motor |
Check the Output valve motor. Run the 07502 Check Output Valve motor service diagnostic. Replace the Output valve motor. Replace Engine PCA. |
| T1600 |
0075-0004-0062 |
Output valve motor over-temperature |
Check the Output valve motor. Run the 07502 Check Output Valve motor service diagnostic. Replace the Output valve motor. Replace Engine PCA. |
| T1600 |
0075-0004-0063 |
Motor driver not working while Output valve motor is working |
Check the Output valve motor. Run the 07502 Check Output Valve motor service diagnostic. Replace the Output valve motor. Replace Engine PCA. |
| T1600 |
0075-0004-0080 |
Output Valve motor suddenly stops or fails while moving low |
Make sure the Integrated stacker path as well as the Output valve motor gears are clear. Check the Output valve motor. Check that Power right bundle cable and connections to Output valve motor and Engine PCA. Run the 07502 Check Output Valve motor service diagnostic. Replace the Output valve motor. |
| T1600 |
0075-0004-0081 |
Output Valve motor suddenly stops or fails while moving high |
Make sure the Integrated stacker path as well as the Output valve motor gears are clear. Check the Output valve motor. Check that Power right bundle cable and connections to Output valve motor and Engine PCA. Run the 07502 Check Output Valve motor service diagnostic. Replace the Output valve motor. |
| T1600 |
0075-0005-0059 |
Ramps motor suddenly stops or fails |
Make sure that the Ramps path as well as the Ramps motor gears are clear. Check the Ramps motor, encoder and connector. Check Power left bundle cable and connection to the Output valve motor and Engine PCA. Run 07503 Check Ramps motor service diagnostic. Replace the Ramps motor. |
| T1600 |
0075-0005-0061 |
Electrical fault in the Ramps motor |
Check the Ramps motor, encoder and connector. Run 07503 Check Ramps motor service diagnostic. Replace the Ramps motor. Replace Engine PCA. |
| T1600 |
0075-0005-0062 |
Ramps motor over-temperature |
Check the Ramps motor, encoder and connector. Run 07503 Check Ramps motor service diagnostic. Replace the Ramps motor. Replace Engine PCA. |
| T1600 |
0075-0005-0063 |
Motor driver not working while Ramps motor is working |
Check the Ramps motor, encoder and connector. Run 07503 Check Ramps motor service diagnostic. Replace the Ramps motor. Replace Engine PCA. |
| T1600 |
0080-0001-0002 |
Front Panel application service failure |
Check that the printer has the latest firmware. Upgrade the firmware to the latest version. |
| T1600 |
0080-0005-0002 |
Front Panel Presence check failure, initialization error |
Check the Front Panel cable to the Dashboard PCA. Replace the Front Panel. Replace the Dashboard PCA. |
| T1600 |
0080-0005-0004 |
Front Panel cannot communicate correctly |
Check the Front Panel cable to the Dashboard PCA. Replace the Front Panel. Replace the Dashboard PCA. |
| T1600 |
0080-0012-0002 |
Printer not able to detect the Dashboard PCA USB port |
Check the Dashboard PCA cable to Formatter PCA. Replace the Dashboard PCA. Replace the Formatter. |
| T1600 |
0080-0019-0009 |
Dashboard PCA not properly connected to Formatter PCA |
Check the Dashboard cable to Formatter PCA. Run the 08001 Check electronics Service diagnostic. Replace the Dashboard PCA. Replace the Formatter PCA. |
| T1600 |
0086-0001-0001 |
Trailing cable is not working properly |
Check the Trailing cable from the Engine PCA to the Carriage PCA. Run the 08601 Checks Electronics service diagnostic. Replace the Trailing cable. Replace the Carriage PCA. Replace the Engine PCA. |
| T1600 |
0086-0001-0004 |
Trailing cable data lines cannot communicate correctly |
Check the Trailing cable from the Engine PCA to the Carriage PCA. Run the 08601 Checks Electronics service diagnostic. Replace the Trailing cable. Replace the Carriage PCA. Replace the Engine PCA. |
| T1600 |
0086-0001-0009 |
Trailing cable cannot be detected |
Check the Trailing cable from the Engine PCA to the Carriage PCA. Run the 08601 Checks Electronics service diagnostic. Replace the Trailing cable. Replace the Carriage PCA. Replace the Engine PCA. |
| T1600 |
0086-0002-0001 |
Printer not able to detect Carriage PCA presence |
Check the Trailing cable from the Engine PCA to the Carriage PCA. Run the 08601 Checks Electronics service diagnostic. Replace the Carriage PCA. Replace the Engine PCA. |
| T1600 |
0086-0002-0003 |
Firmware has detected an unsupported Carriage PCA version |
Make sure that the printer has the latest firmware version. Upgrade the firmware version. Run the 08601 Checks Electronics service diagnostic. Replace Carriage PCA. |
| T1600 |
0086-0002-0004 |
Carriage PCA cannot communicate with Engine PCA |
Check the Trailing cable from the Engine PCA to the Carriage PCA. Run the 08601 Checks Electronics service diagnostic. Replace the Carriage PCA. Replace the Trailing cable. Replace the Engine PCA. |
| T1600 |
0086-0002-0010 |
The 5V signal generated in the Carriage PCA is not detected |
Clean the septum and electrical connections between the carriage PCA and the printhead. Re-insert the printhead for a second attempt to start up. Check that the firmware is the latest one, and check also if the printhead or carriage PCA are well placed in the Carriage structure. Check the orange 5V diagnostic LED (DS2) of the Carriage PCA. If the orange 5V diagnostic LED (DS2) is on, run the 08601 Checks Electronics service diagnostic and check if the 5V status is OK. If the 5V check status is OK, try using a new printhead. If the 5V check status failure is confirmed, replace the Carriage PCA. If the problem persists, replace the Trailing cable. |
| T1600 |
0086-0003-0038 |
Different reading in encoder carriage for automatic and manual |
Check the Linear strip encoder. Check the Encoder strip integrated in Carriage PCA. Check the Power left bundle cable and connection to Media motor and the Engine PCA. Run the 08602 Check Mechatronics service diagnostic. Replace the Linear encoder strip. Replace the Carriage PCA. |
| T1600 |
0086-0003-0082 |
Number of counts provided by Encoder strip less than expected |
Check/clean the Linear strip encoder. Check the Encoder strip integrated in Carriage PCA. Run the 08602 Check Mechatronics service diagnostic. Replace the Linear encoder strip. Replace the Carriage PCA. |
| T1600 |
0086-0004-0021 |
Temperature of the pen is beyond maximum margin |
Check which colors are still empty (if any), run the printer diagnostics, and check for 0086-0004-0nXX errors in the service plot to validate Primer & ISS. Replace printhead. Replace primer. Replace ISS. |
| T1600 |
0086-0004-0022 |
Temperature of the printhead is under minimum margins |
Reseat printhead. Replace printhead. Reseat Trailing cable. Replace Carriage PCA. Replace Carriage without PCA/Line sensor. Replace Engine PCA. |
| T1600 |
0086-0004-0080 |
No printhead detected |
Reseat printhead. Replace printhead. Reseat Trailing cable. Replace Carriage PCA. Replace Carriage without PCA/Line sensor. Replace Engine PCA. |
| T1600 |
0086-0004-0081 |
Error while reading or writing printhead bits |
Reseat printhead. Replace printhead. Reseat Trailing cable. Replace Carriage PCA. Replace Carriage without PCA/Line sensor. Replace Engine PCA. |
| T1600 |
0086-0004-0082 |
CSDATA communication failed or is erroneous |
Reseat printhead. Replace printhead. Reseat Trailing cable. Replace Carriage PCA. Replace Carriage without PCA/Line sensor. Replace Engine PCA. |
| T1600 |
0086-0004-0083 |
Failed pen ID programming or pen continuity tests |
Reseat printhead. Replace printhead. Reseat Trailing cable. Replace Carriage PCA. Replace Carriage without PCA/Line sensor. Replace Engine PCA. |
| T1600 |
0086-0004-0084 |
Under-voltage, over-voltage or ink shortage detected in Vcc (5V) |
Replace printhead. Reseat Trailing cable. Replace Carriage PCA. Replace Carriage without PCA/Line sensor. Replace Engine PCA. |
| T1600 |
0086-0004-0085 |
Under-voltage, over-voltage, leakage or ink shortage detected |
Replace printhead. Reseat Trailing cable. Replace Carriage PCA. Replace Carriage without PCA/Line sensor. Replace Engine PCA. |
| T1600 |
0086-0004-0088 |
Parity error on printhead bits |
Reseat printhead. Replace printhead. Reseat Trailing cable. Replace Carriage PCA. Replace Carriage without PCA/Line sensor. Replace Engine PCA. |
| T1600 |
0086-0004-0089 |
Wrong model/slot/color/version printhead |
Replace printhead. |
| T1600 |
0086-0004-0090 |
The printhead has many nozzles missing |
Replace printhead if image quality is not acceptable. |
| T1600 |
0086-0004-0091 |
The Printhead warranty has expired |
Replace printhead if image quality is not acceptable. |
| T1600 |
0086-0004-0092 |
The Printhead replacement was incomplete |
Reseat printhead. |
| T1600 |
0086-0004-0093 |
The energy calibration has failed |
Reseat printhead. Check which colors are still empty (if any), run printer diagnostics, and check for 0086-0004-0nXX errors in the service plot to validate Primer & ISS. Replace printhead. Replace Primer. Replace ISS. |
| T1600 |
0086-0004-0195 |
During tube filling, first check for pressure failed (Photo Black) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0295 |
During tube filling, first check for pressure failed (Gray) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0395 |
During tube filling, first check for pressure failed (Matte Black) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0495 |
During tube filling, first check for pressure failed (Cyan) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0595 |
During tube filling, first check for pressure failed (Magenta) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0695 |
During tube filling, first check for pressure failed (Yellow) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0196 |
Second check of ink pressure for color failed (Photo Black) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0296 |
Second check of ink pressure for color failed (Gray) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0396 |
Second check of ink pressure for color failed (Matte Black) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0496 |
Second check of ink pressure for color failed (Cyan) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0596 |
Second check of ink pressure for color failed (Magenta) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0696 |
Second check of ink pressure for color failed (Yellow) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0197 |
Printhead spit test temperature for color failed (Photo Black) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0297 |
Printhead spit test temperature for color failed (Gray) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0397 |
Printhead spit test temperature for color failed (Matte Black) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0497 |
Printhead spit test temperature for color failed (Cyan) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0597 |
Printhead spit test temperature for color failed (Magenta) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0004-0697 |
Printhead spit test temperature for color failed (Yellow) |
Ensure carriage latch is properly engaged. Reseat the printhead. Replace the printhead. |
| T1600 |
0086-0005-0009 |
Line sensor cannot be detected |
Check the Line sensor cable to the Carriage PCA. Run the 08601 Checks Electronics service diagnostic. Replace the Line sensor. Replace the Carriage PCA. |
| T1600 |
0086-0005-0046 |
Line sensor cannot be calibrated |
Check the Line sensor cable to the Carriage PCA. Run the 08601 Checks Electronics service diagnostic. Run the Drop detector calibration Service utility. Replace the Line sensor. Replace the Carriage PCA. |
| T1600 |
0086-0005-0065 |
Line sensor has a non valid calibration values |
Check the Line sensor cable to the Carriage PCA. Run the 08601 Checks Electronics service diagnostic. Run the Drop detector calibration Service utility. Replace the Line sensor. Replace the Carriage PCA. |
| T1600 |
0090-0001-0097 |
Process being babysitted died |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0001-0099 |
Process being babysitted died |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0004-0080 |
FSM - Transition not found |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0006-0084 |
Connectivity IO reset |
Run the 00103 Check connectivity service diagnostic. Run the 09901 Hard reset connectivity service diagnostic. Upgrade the firmware to the latest version. |
| T1600 |
0090-0006-0086 |
Connectivity process lost |
Run the 00103 Check connectivity service diagnostic. Run the 09901 Hard reset connectivity service diagnostic. Upgrade the firmware to the latest version. |
| T1600 |
0090-0007-0005 |
PDL I/O timeout |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0007-0044 |
No memory to start PDL |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0007-0082 |
PDF is locked for printing |
Ensure that the file sent is not protected. Upgrade the firmware to the latest version. |
| T1600 |
0090-0007-0085 |
Out of disk space |
Run the 09904 Delete Job Manager Queue service diagnostic to have free space on hard disk. Upgrade the firmware to the latest version. |
| T1600 |
0090-0007-0087 |
PS fonts missing |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0007-0089 |
PDL – Unexpected end of job |
Check the customer’s network to ensure that network speed is adequate and that there are no breaks in communication. Upgrade the firmware to the latest version. |
| T1600 |
0090-0007-0094 |
Out of virtual memory |
Retry with less resolution or smaller size. Upgrade the firmware to the latest version. |
| T1600 |
0090-0007-0096 |
PDL parse error |
Retry with different file. Upgrade the firmware to the latest version. |
| T1600 |
0090-0008-0080 |
JPEG library error or RasterConƭgure failed or Image swath |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0009-0080 |
Make Directory or Open directory or Close/Write directory |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0010-0080 |
CDS object not found |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0012-0083 |
Unsupported PDL |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0018-0004 |
Unable to connect to front panel or Control panel connection lost |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0085-0090 |
More than one Tupperware in USB root |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0085-0091 |
Incorrect Tupperware in USB root |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0090-0003 |
Firmware/hardware mismatch |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0090-0005 |
Detected a timeout to perform any process related to firmware |
Upgrade the firmware to the latest version. Run the 00102 Check Mechatronics service diagnostic and check if the Engine PCA status is OK. Replace the Engine PCA. |
| T1600 |
0090-0090-0050 |
Printer has not been able to read/get a value, partition issue |
Upgrade the firmware to the latest version. Re-image HDD or replace the HDD having previously used the 00107 Reset HDD to be removed Service Diagnostic. |
| T1600 |
0090-0090-0078 |
Firmware update needed |
Upgrade the firmware to the latest version. |
| T1600 |
0090-0090-0080 |
Detected an issue with the auto-diagnostic test execution |
Upgrade the firmware to the latest version. |
| T1600 |
1009-0001-0001 |
Printer has not been able to detect Media Feed motor presence |
Check the Media Feed motor cable to the Scanner Controller board. Reboot. Open the scanner cover. Underneath you will see red, then green, then blue flashing lights. In the center of the scanner cover, between the flashing lights, you will find four small sensors labeled R, G, B, and L. Put your fingers over the R, G, and B sensors simultaneously; the scanner motor should advance. Run the 10901 Checks Electronics Service diagnostic and check if the Media Feed motor status is OK. Replace the Media Feed motor. Replace the Scanner Controller board. |
| T1600 |
1009-0002-0101 |
Not been able to detect the CIS Y sensor presence (Y=A) |
Check the CIS Y flat flexible cable to the Scanner Controller board. Run the 10901 Checks Electronics Service diagnostic and check if the CIS Y sensor status is OK. Replace the flat flexible cable. Replace the CIS Y element. Replace the Scanner Controller board. |
| T1600 |
1009-0002-0201 |
Not been able to detect the CIS Y sensor presence (Y=B) |
Check the CIS Y flat flexible cable to the Scanner Controller board. Run the 10901 Checks Electronics Service diagnostic and check if the CIS Y sensor status is OK. Replace the flat flexible cable. Replace the CIS Y element. Replace the Scanner Controller board. |
| T1600 |
1009-0002-0301 |
Not been able to detect the CIS Y sensor presence (Y=C) |
Check the CIS Y flat flexible cable to the Scanner Controller board. Run the 10901 Checks Electronics Service diagnostic and check if the CIS Y sensor status is OK. Replace the flat flexible cable. Replace the CIS Y element. Replace the Scanner Controller board. |
| T1600 |
1009-0002-0401 |
Not been able to detect the CIS Y sensor presence (Y=D) |
Check the CIS Y flat flexible cable to the Scanner Controller board. Run the 10901 Checks Electronics Service diagnostic and check if the CIS Y sensor status is OK. Replace the flat flexible cable. Replace the CIS Y element. Replace the Scanner Controller board. |
| T1600 |
1009-0002-0501 |
Not been able to detect the CIS Y sensor presence (Y=E) |
Check the CIS Y flat flexible cable to the Scanner Controller board. Run the 10901 Checks Electronics Service diagnostic and check if the CIS Y sensor status is OK. Replace the flat flexible cable. Replace the CIS Y element. Replace the Scanner Controller board. |
| T1600 |
1009-0003-0052 |
Power cable from the Scanner Controller Board not connected |
Check the Scanner Controller board power cable to the Engine PCA. Run the 10901 Checks Electronics Service diagnostic and check if the scanner status is OK. Replace the Scanner Controller board. Replace the Engine PCA. |
| T1600 |
1009-0004-0053 |
Data cable from the Scanner Controller Board not connected |
Check the Scanner Controller board data (USB) cable to the Engine PCA. Run the 10901 Checks Electronics Service diagnostic and check if the scanner status is OK. Replace the Scanner Controller board. Replace the Engine PCA. |
| T1600 |
1009-0005-0002 |
Not been able to detect the Scanner Controller board presence |
Check the Scanner Controller board cables to the Engine PCA. Run the 10901 Checks Electronics Service diagnostic. Replace the Scanner Controller board. Replace the Engine PCA. |
| T1600 |
1009-0006-0080 |
Failed to load scanner library |
Upgrade the firmware to the latest version. |
| T1600 |
1009-0006-0081 |
Firmware version mismatch |
Upgrade the firmware to the latest version. |
| T1600 |
1009-0006-0082 |
Library version missmatch |
Upgrade the firmware to the latest version. |
| T1600 |
1009-0006-0098 |
Firmware upgrade failed |
Upgrade the firmware to the latest version. |
| T1600 |
1009-0007-0046 |
Scanner never calibrated or calibration values not found |
Clean and calibrate the scanner. Upgrade the firmware to the latest version. |
| T1600 |
1009-0007-0083 |
Firmware restart failed |
Upgrade the firmware to the latest version. |
| T1600 |
1009-0007-0098 |
Firmware upgrade needed /failed |
Upgrade the firmware to the latest version. |
| T1600 |
1009-0008-0001 |
Scanner is in SAFE MODE |
Upgrade the firmware to the latest version. |
| T1600 |
8XXX-XXXX-0000 |
Internal printer firmware error (X can be any hexadecimal value) |
Upgrade the firmware to the latest version. |