| T1600 |
1009-0001-0001 |
Printer has not been able to detect Media Feed motor presence |
Check the Media Feed motor cable to the Scanner Controller board. Reboot. Open the scanner cover. Underneath you will see red, then green, then blue flashing lights. In the center of the scanner cover, between the flashing lights, you will find four small sensors labeled R, G, B, and L. Put your fingers over the R, G, and B sensors simultaneously; the scanner motor should advance. Run the 10901 Checks Electronics Service diagnostic and check if the Media Feed motor status is OK. Replace the Media Feed motor. Replace the Scanner Controller board. |
| T2600 |
1009-0001-0001 |
Printer has not been able to detect Media Feed motor presence |
Check the Media Feed motor cable to the Scanner Controller board. Reboot. Open the scanner cover. Underneath you will see red, then green, then blue flashing lights. In the center of the scanner cover, between the flashing lights, you will find four small sensors labeled R, G, B, and L. Put your fingers over the R, G, and B sensors simultaneously; the scanner motor should advance. Run the 10901 Checks Electronics Service diagnostic and check if the Media Feed motor status is OK. Replace the Media Feed motor. Replace the Scanner Controller board. |